What is Five9?

Five9 is the leading cloud call center software, trusted by over 2,000 clients to accelerate sales and power customer service. Recognized as a Leader in the Gartner Magic Quadrant for Contact Center as a Service for four consecutive years, Five9 provides a comprehensive solution to enhance customer interactions and streamline operations.

How much does Five9 software cost?

Based on Vendr’s internal transaction data for Five9, the minimum price varies based on a company's specific needs, while the maximum price can reach up to $2,280,000. Our data reveals that the average cost for Five9 software is about $9,073 annually.

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Five9 Product Descriptions

Five9 Cloud Contact Center

The Five9 Cloud Contact Center is a modernized cloud call center solution that helps improve productivity by integrating practical AI and automation. It offers a range of tools to empower agents, optimize workforce, and deliver a fluid customer experience across various channels including voice, email, chat, SMS, or social messaging.

Vendr community insights for Five9

Here are some recent insights from our community regarding Five9:

"Extended discount of ~10% on new purchase due to budgetary constraints and competition with Nice CXOne."

How can I get a percentage off list price for Five9?

We currently do not have average savings data for Five9. However, by leveraging our expertise from completing over 40,000 deals across 5,000 suppliers and $4B+ in software spend with an average savings of 11%, we will ensure you always pay the best and fairest price. Vendr customers typically get a lower price than what is currently listed on Five9's official website by utilizing our extensive market insights and negotiation strategies.

How does Vendr help me get the lowest price on Five9?

Vendr uses insights from more than 10 unique purchasers and over 20 completed deals to help users get the lowest price on Five9 software. We employ the following tactics to secure the lowest possible price for our customers:

Economies of Scale: Combining purchasing power with other clients to achieve volume discounts.
Expected Growth: Leveraging your company's growth projections to negotiate better terms.
End-of-Quarter Signatures: Timing purchases to coincide with supplier sales targets.
Multi-Year Commitments: Securing lower rates through longer-term agreements.
Case Study References: Offering to provide case studies in exchange for better pricing.
Quick Sales Process Signatures: Accelerating the sales process to take advantage of time-sensitive offers.

By utilizing these strategies, Vendr can assist you in achieving significant savings. Create a free Vendr account to explore these benefits further.

What's the best way for me to get the lowest price for Five9 on my own?

Vendr's Premium Intelligence provides deeper community insights, pricing benchmarks, contract analysis, stack savings review, and SaaS experts on demand to put enterprise purchasing power into the hands of organizations that staff their own procurement teams. Here’s how it can help you with Five9 software:

Pricing Benchmarks: Compare your pricing against industry standards to ensure competitive rates.
Community Insights: Access real-world experiences and strategies from other Five9 users.
Stack Savings Review: Optimize your software stack to eliminate redundancies and reduce costs.
Contract Analysis: Get expert reviews of your contracts to identify potential savings.
SaaS Experts on Demand: Consult with procurement experts to navigate complex purchasing decisions.

Why do Department Heads prefer purchasing Five9 through Vendr?

Vendr eliminates unnecessary sales calls, outdated channel partners, and long sales cycles. This paves the way for:

Faster Access to Software: Quickly get the tools you need without the usual delays.
Accelerated Time-to-Value: Start realizing the benefits of your software investment sooner.
Elimination of Unnecessary Sales Demos: Save time by skipping redundant product demonstrations.
Budget Ownership: Maintain control over your department's spending.
Adherence to Company Policy: Ensure all purchases comply with organizational guidelines.

This translates into department heads maximizing software ROI and maintaining strong relationships with their finance and procurement teams.

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