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ConnectWise

connectwise.com

$21,630

Avg Contract Value
ConnectWise

ConnectWise

connectwise.com

$21,630

Avg Contract Value

How much does ConnectWise cost?

Median buyer pays
$21,630
per year
Median: $21,630
$2,117
$120,194
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Introduction

ConnectWise is a suite of business management and professional services automation (PSA) tools designed primarily for technology solution providers, managed service providers (MSPs), and IT service companies. The platform combines project management, ticketing, time tracking, billing, CRM, and reporting in a unified system. ConnectWise pricing varies significantly based on the specific product (PSA, RMM, CPQ, etc.), user count, modules enabled, and contract structure. Published pricing is limited, and most buyers negotiate custom quotes based on their requirements.


Evaluating ConnectWise or planning a purchase?

Vendr's pricing analysis agent uses anonymized contract data to show what similar companies typically pay and where negotiation leverage exists—whether you're estimating budget, comparing options, or reviewing a quote.

Explore ConnectWise pricing with Vendr


This guide combines ConnectWise's published pricing with Vendr's dataset and analysis to break down ConnectWise pricing in 2026, including:

  • Transparent pricing by product and tier
  • What buyers commonly pay across different company sizes
  • Hidden costs like onboarding, integrations, and add-ons
  • Negotiation levers that create savings opportunities
  • How ConnectWise compares to alternatives like Autotask, Kaseya, and HaloPSA

Whether you're evaluating ConnectWise for the first time or preparing for renewal, this guide is designed to help you budget accurately and negotiate with clearer market context.

How much does ConnectWise cost in 2026?

ConnectWise pricing is structured around individual products rather than a single platform fee. The core products—ConnectWise PSA (formerly Manage), ConnectWise RMM (formerly Automate), ConnectWise CPQ (formerly Sell), and ConnectWise Control—are priced separately, though bundled packages are available. Pricing is typically quoted per user per month, with variations based on user type (full vs. limited licenses), contract length, and add-on modules.

Pricing Structure:

Most ConnectWise products use a per-user-per-month model with annual or multi-year commitments. List pricing is rarely published, and quotes are customized based on user count, product mix, and negotiated terms.

Observed Outcomes:

Based on anonymized ConnectWise transactions in Vendr's platform, MSPs and IT service providers with 10–50 users typically see total annual costs ranging from $15,000 to $75,000 depending on product selection and modules. Larger organizations (100+ users) often negotiate volume-based pricing that reduces per-user costs by 20–35% compared to smaller deployments.

Benchmarking context:

See what similar companies pay for ConnectWise to understand percentile-based pricing for specific product combinations and user counts.

What does each ConnectWise product cost?

ConnectWise offers multiple products that can be purchased individually or bundled. The most common products are PSA (Manage), RMM (Automate), CPQ (Sell), and Control (remote support). Each has distinct pricing structures and user types.

How much does ConnectWise PSA (Manage) cost?

ConnectWise PSA is the core business management platform for service delivery, ticketing, project management, and billing.

Pricing Structure:

ConnectWise PSA pricing is based on user licenses, typically categorized as full users (unlimited access) and limited users (restricted modules). List pricing is not publicly available, but quotes are customized per deployment.

Observed Outcomes:

Based on Vendr transaction data, MSPs with 10–25 full users typically pay $95–$145 per user per month for ConnectWise PSA on annual contracts. Larger deployments (50+ users) often achieve $75–$110 per user per month through volume discounts and multi-year commitments.

Benchmarking context:

Vendr data shows that buyers who negotiate multi-year terms and bundle PSA with other ConnectWise products often secure 15–25% lower per-user pricing compared to standalone annual contracts. Compare your ConnectWise PSA quote with Vendr.

How much does ConnectWise RMM (Automate) cost?

ConnectWise RMM provides remote monitoring, patch management, and automation for managed endpoints.

Pricing Structure:

ConnectWise RMM is typically priced per agent (endpoint) per month, with tiered pricing based on total agent count. Some contracts include user-based licensing for technician access.

Observed Outcomes:

In Vendr's dataset, MSPs managing 100–500 endpoints typically pay $1.50–$3.50 per agent per month, while larger deployments (1,000+ endpoints) often negotiate pricing below $1.50 per agent per month through volume commitments.

Benchmarking context:

Vendr data shows that buyers who commit to multi-year contracts and demonstrate competitive evaluation often achieve pricing at or below the 25th percentile for their endpoint count. Get your custom ConnectWise RMM price estimate.

How much does ConnectWise CPQ (Sell) cost?

ConnectWise CPQ (formerly Sell) is a quoting and proposal tool designed for IT solution providers.

Pricing Structure:

ConnectWise CPQ is priced per user per month, with pricing varying based on user count and integration requirements with PSA or other systems.

Observed Outcomes:

Based on anonymized transactions in Vendr's platform, teams with 5–15 CPQ users typically pay $50–$85 per user per month on annual contracts. Bundling CPQ with PSA often results in discounted pricing.

Benchmarking context:

Vendr data shows that buyers who bundle CPQ with ConnectWise PSA often receive 10–20% discounts on CPQ licensing compared to standalone purchases. See what similar companies pay for ConnectWise CPQ.

How much does ConnectWise Control cost?

ConnectWise Control is a remote support and access tool for technicians.

Pricing Structure:

ConnectWise Control is priced per concurrent technician license, with options for on-premise or cloud deployment. Pricing varies based on license count and deployment model.

Observed Outcomes:

In Vendr's dataset, MSPs with 5–20 concurrent technician licenses typically pay $25–$45 per license per month for cloud-hosted Control. On-premise deployments often involve one-time licensing fees plus annual maintenance.

Benchmarking context:

Vendr data shows that buyers who commit to annual or multi-year cloud subscriptions often achieve 15–25% lower per-license costs compared to month-to-month agreements. Explore ConnectWise Control pricing with Vendr.

What actually drives ConnectWise costs?

ConnectWise pricing is influenced by several factors beyond base user or agent counts. Understanding these drivers helps buyers estimate total cost and identify negotiation opportunities.

User and license types:

ConnectWise products distinguish between full users, limited users, and agent-based licensing (for RMM). Full users have unrestricted access to modules, while limited users have reduced permissions and lower per-user costs. Accurately defining user types can reduce total licensing costs by 20–30%.

Product bundling:

Buyers who purchase multiple ConnectWise products (e.g., PSA + RMM + CPQ) often receive bundled pricing that reduces per-product costs. Based on Vendr transaction data, bundled deals typically achieve 15–25% lower total costs compared to purchasing products individually.

Contract length:

Multi-year contracts (2–3 years) typically unlock lower per-user or per-agent pricing compared to annual agreements. Vendr data shows that buyers who commit to 3-year terms often achieve 10–20% lower annual costs compared to 1-year contracts.

Add-on modules and integrations:

ConnectWise offers numerous add-on modules (e.g., advanced reporting, mobile apps, API access) that increase total costs. Integration fees for third-party tools (e.g., QuickBooks, Microsoft 365) may also apply. These add-ons can increase total contract value by 10–30%.

Onboarding and professional services:

Implementation, data migration, and training services are typically quoted separately and can range from $5,000 to $50,000+ depending on deployment complexity and user count.

What hidden costs and fees should you plan for with ConnectWise?

Beyond base licensing, ConnectWise deployments often involve additional costs that buyers should budget for upfront.

Onboarding and implementation:

ConnectWise onboarding services (data migration, configuration, training) are typically quoted separately. Based on Vendr transaction data, MSPs with 10–50 users often pay $10,000–$30,000 for professional services during initial deployment.

Integration and API fees:

While ConnectWise offers native integrations with many tools, custom integrations or API usage may incur additional fees. Some buyers report integration setup costs ranging from $2,000 to $10,000 depending on complexity.

Add-on modules:

Advanced reporting, mobile access, and specialized modules (e.g., ConnectWise Fortify for security) are often priced separately. These add-ons can increase total annual costs by 10–25%.

Support and maintenance:

Standard support is typically included in subscription pricing, but premium support tiers (e.g., dedicated account management, faster response times) may cost an additional 10–20% of annual contract value.

User growth and true-ups:

Contracts often include provisions for mid-term user additions, which may be priced at list rates rather than negotiated rates. Buyers should clarify true-up terms and pricing for additional users during contract negotiation.

Training and certification:

Ongoing training, certification programs, and user enablement may involve additional costs, particularly for larger teams or complex deployments.

What do companies typically pay for ConnectWise?

ConnectWise pricing varies widely based on product mix, user count, and contract structure. The following benchmarks are based on anonymized ConnectWise transactions in Vendr's dataset.

Small MSPs (5–20 users):

MSPs with 5–20 users typically deploy ConnectWise PSA as the core product, often bundled with Control for remote support. Total annual costs for this segment typically range from $15,000 to $40,000, with per-user costs averaging $100–$150 per month.

Mid-sized MSPs (20–100 users):

Mid-sized MSPs often deploy ConnectWise PSA, RMM, and CPQ in combination. Based on Vendr data, total annual costs for this segment typically range from $50,000 to $150,000, with per-user costs averaging $75–$125 per month due to volume discounts.

Large MSPs and IT service providers (100+ users):

Larger organizations with 100+ users and multi-product deployments typically achieve the most favorable pricing through volume commitments and multi-year contracts. Total annual costs for this segment often range from $150,000 to $500,000+, with per-user costs averaging $60–$100 per month.

Benchmarking context:

Vendr's ConnectWise pricing benchmarks provide percentile-based pricing for specific product combinations, user counts, and contract structures, helping buyers assess whether their quote reflects market pricing.

How do you negotiate ConnectWise pricing?

ConnectWise pricing is highly negotiable, particularly for multi-product bundles, multi-year commitments, and competitive evaluations. The following strategies are based on anonymized ConnectWise deals in Vendr's dataset.

1. Engage early and establish budget constraints

ConnectWise sales teams have flexibility to discount, particularly when buyers engage 60–90 days before contract start or renewal. Establishing a clear budget range early in the process creates anchoring opportunities and sets expectations for pricing discussions.

Based on Vendr transaction data, buyers who anchor to budget constraints early in the sales cycle often achieve 15–25% lower pricing compared to buyers who accept initial quotes without negotiation.


 

2. Leverage competitive alternatives

ConnectWise competes directly with Autotask (Datto), Kaseya, HaloPSA, and other PSA/RMM platforms. Demonstrating active evaluation of alternatives creates pricing pressure and often unlocks additional discounts or concessions.

Vendr data shows that buyers who reference competitive quotes or evaluations during ConnectWise negotiations often achieve 10–20% lower pricing compared to single-vendor discussions.

Competitive benchmarks:

Compare ConnectWise pricing to alternatives with Vendr.


 

3. Negotiate multi-year commitments strategically

ConnectWise offers lower per-user and per-agent pricing for 2- or 3-year contracts. However, buyers should balance upfront savings against flexibility and potential product changes.

Based on Vendr data, 3-year contracts typically achieve 10–20% lower annual costs compared to 1-year agreements, but buyers should negotiate exit clauses or annual price caps to mitigate risk.


 

4. Bundle products to unlock discounts

Buyers who purchase multiple ConnectWise products (PSA, RMM, CPQ, Control) in a single contract often receive bundled pricing that reduces per-product costs. Vendr transaction data shows that bundled deals typically achieve 15–25% lower total costs compared to purchasing products individually.


 

5. Clarify onboarding, support, and add-on costs upfront

ConnectWise quotes often exclude onboarding, professional services, and add-on modules. Buyers should request all-in pricing that includes implementation, training, and any required integrations to avoid surprise costs post-signature.


 

6. Negotiate user growth and true-up terms

Contracts should clearly define pricing for mid-term user additions and annual true-ups. Buyers should negotiate that additional users are priced at the same discounted rate as the original contract, rather than list pricing.


 

7. Time negotiations around fiscal periods

ConnectWise's fiscal year ends in December, and sales teams often have quarterly targets. Buyers who time negotiations around quarter-end or year-end periods may unlock additional discounts or concessions to meet sales quotas.


 

Negotiation Intelligence

These insights are based on anonymized ConnectWise deals in Vendr's dataset across a wide range of company sizes and contract structures. Buyers can explore these insights directly using Vendr's free pricing and negotiation tools:

How does ConnectWise compare to competitors?

ConnectWise competes with several PSA and RMM platforms, each with distinct pricing models and target markets. The following comparisons focus on pricing structures and observed market outcomes.

ConnectWise vs. Autotask (Datto)

Pricing comparison

Pricing componentConnectWiseAutotask (Datto)
List pricing (per user/month)$95–$145 (PSA)$100–$160 (PSA)
Negotiated pricing (per user/month)$75–$110 (50+ users)$80–$120 (50+ users)
RMM pricing (per agent/month)$1.50–$3.50$1.75–$4.00
Typical annual cost (25 users, PSA + RMM)$40,000–$65,000$45,000–$70,000

 

Pricing notes

  • Both platforms offer volume-based discounts for larger deployments, with negotiated pricing typically 20–30% below list for multi-year commitments.
  • In Vendr transactions, ConnectWise and Autotask pricing is often within 5–10% of each other for comparable scope, making competitive evaluation a strong negotiation lever.
  • Autotask is often bundled with Datto's backup and disaster recovery solutions, which may influence total cost comparisons.
  • Based on Vendr data, buyers who evaluate both ConnectWise and Autotask often achieve better pricing from both vendors due to competitive pressure.

Benchmarking context:

Compare ConnectWise and Autotask pricing with Vendr.

ConnectWise vs. Kaseya

Pricing comparison

Pricing componentConnectWiseKaseya
List pricing (per user/month)$95–$145 (PSA)$85–$130 (BMS)
Negotiated pricing (per user/month)$75–$110 (50+ users)$70–$100 (50+ users)
RMM pricing (per agent/month)$1.50–$3.50$1.25–$3.00
Typical annual cost (25 users, PSA + RMM)$40,000–$65,000$35,000–$55,000

 

Pricing notes

  • Kaseya often positions itself as a lower-cost alternative to ConnectWise, particularly for smaller MSPs.
  • Based on anonymized Vendr transactions, Kaseya pricing is typically 10–20% lower than ConnectWise for comparable scope, though buyers should evaluate product fit and feature parity.
  • Kaseya offers bundled packages (e.g., Kaseya 365) that combine multiple tools at discounted rates.
  • Vendr data shows that buyers who reference Kaseya pricing during ConnectWise negotiations often unlock additional discounts.

Benchmarking context:

See what similar companies pay for Kaseya and ConnectWise.

ConnectWise vs. HaloPSA

Pricing comparison

Pricing componentConnectWiseHaloPSA
List pricing (per user/month)$95–$145 (PSA)$40–$80 (PSA)
Negotiated pricing (per user/month)$75–$110 (50+ users)$35–$65 (50+ users)
Typical annual cost (25 users, PSA)$30,000–$50,000$12,000–$25,000

 

Pricing notes

  • HaloPSA is often positioned as a more affordable alternative to ConnectWise, particularly for MSPs prioritizing cost over ecosystem breadth.
  • In Vendr transactions, HaloPSA pricing is typically 40–60% lower than ConnectWise for PSA-only deployments, though ConnectWise offers broader product integration and ecosystem maturity.
  • Buyers should evaluate total cost of ownership, including integrations, onboarding, and long-term scalability, when comparing HaloPSA to ConnectWise.
  • Based on Vendr data, buyers who evaluate HaloPSA alongside ConnectWise often use HaloPSA pricing as a negotiation anchor to achieve lower ConnectWise pricing.

Benchmarking context:

Compare HaloPSA and ConnectWise pricing with Vendr.

ConnectWise pricing FAQs

Finance & Procurement FAQs

What discounts are available for ConnectWise?

Based on anonymized ConnectWise transactions in Vendr's platform over the past 12 months:

  • 15–30% off list pricing for multi-year commitments (2–3 years)
  • 20–35% off list pricing for bundled product purchases (PSA + RMM + CPQ)
  • 10–20% off list pricing for competitive evaluations or renewals with demonstrated alternatives

Vendr's dataset shows that buyers who negotiate multi-year terms and reference competitive quotes often achieve pricing at or below the 25th percentile for their user count and product mix.

Negotiation guidance:

Vendr's ConnectWise negotiation playbooks provide supplier-specific tactics and timing strategies to maximize discounts based on your deal type and leverage.


How much can I save by negotiating ConnectWise pricing?

Based on ConnectWise transactions in Vendr's database:

  • $10,000–$30,000 annual savings for small MSPs (10–25 users) who negotiate multi-year terms and bundle products
  • $30,000–$80,000 annual savings for mid-sized MSPs (50–100 users) who leverage competitive alternatives and volume commitments
  • $100,000+ annual savings for large MSPs (200+ users) who negotiate enterprise agreements with volume discounts and multi-year commitments

Vendr data shows that buyers who prepare thoroughly, establish budget constraints, and demonstrate competitive evaluation often achieve 20–35% lower total costs compared to buyers who accept initial quotes.

Benchmarking context:

See what similar companies pay for ConnectWise to understand where your quote sits relative to market pricing.


What are common hidden costs with ConnectWise?

Based on anonymized ConnectWise transactions in Vendr's platform:

  • Onboarding and implementation: $10,000–$50,000 depending on user count and complexity
  • Integration fees: $2,000–$10,000 for custom integrations or API setup
  • Add-on modules: 10–25% increase in total annual costs for advanced reporting, mobile access, or specialized modules
  • Premium support: 10–20% of annual contract value for dedicated account management or faster response times
  • User growth true-ups:

Mid-term user additions often priced at list rates rather than negotiated rates

Vendr's dataset shows that buyers who clarify all-in pricing (including onboarding, integrations, and add-ons) during initial negotiations often avoid 15–30% in surprise costs post-signature.

Negotiation guidance:

Vendr's pricing analysis helps buyers identify and negotiate hidden costs upfront to ensure accurate budgeting.


Should I commit to a multi-year ConnectWise contract?

Based on ConnectWise transactions in Vendr's database over the past 12 months:

  • 3-year contracts typically achieve 10–20% lower annual costs compared to 1-year agreements
  • 2-year contracts typically achieve 5–15% lower annual costs compared to 1-year agreements

However, buyers should balance upfront savings against flexibility and potential product changes. Vendr data shows that buyers who negotiate annual price caps (e.g., 3–5% maximum annual increase) and exit clauses (e.g., for-cause termination rights) often achieve favorable multi-year pricing while preserving flexibility.

Benchmarking context:

Vendr's ConnectWise pricing benchmarks show percentile-based pricing for 1-year, 2-year, and 3-year contracts to help buyers evaluate trade-offs.


When is the best time to negotiate ConnectWise pricing?

Based on anonymized ConnectWise deals in Vendr's platform:

  • Quarter-end (March, June, September, December):

Sales teams often have quarterly targets and may offer additional discounts to close deals before quarter-end.

  • Year-end (December):

ConnectWise's fiscal year ends in December, creating maximum pricing flexibility and urgency to meet annual quotas.

  • 60–90 days before renewal:

Early engagement allows time for competitive evaluation and creates negotiation leverage without time pressure.

Vendr data shows that buyers who time negotiations around quarter-end or year-end often achieve 10–20% better pricing compared to mid-quarter negotiations.

Negotiation guidance:

Vendr's negotiation playbooks provide timing strategies and supplier-specific tactics to maximize leverage based on your renewal or purchase timeline.


Product FAQs

What's the difference between ConnectWise PSA, RMM, and CPQ?

ConnectWise PSA (Manage) is the core business management platform for ticketing, project management, time tracking, and billing. ConnectWise RMM (Automate) provides remote monitoring, patch management, and automation for managed endpoints. ConnectWise CPQ (Sell) is a quoting and proposal tool for IT solution providers. Each product is priced separately, though bundled packages are available.


What's included in ConnectWise PSA pricing?

ConnectWise PSA pricing typically includes core modules for ticketing, project management, time tracking, billing, and CRM. Advanced modules (e.g., advanced reporting, mobile apps, API access) and integrations may be priced separately. Buyers should clarify which modules are included in their quote to avoid surprise costs.


Can I purchase ConnectWise products individually or do I need a bundle?

ConnectWise products can be purchased individually or bundled. Bundled packages (e.g., PSA + RMM + CPQ) typically offer lower per-product pricing compared to standalone purchases. Buyers should evaluate their requirements and compare bundled vs. individual pricing to determine the most cost-effective approach.


What add-ons are available for ConnectWise?

ConnectWise offers numerous add-on modules, including advanced reporting, mobile access, ConnectWise Fortify (security), ConnectWise Perch (business intelligence), and specialized integrations. Add-ons are typically priced separately and can increase total annual costs by 10–30%.

Summary Takeaways: ConnectWise Pricing in 2026

Based on analysis of anonymized ConnectWise deals in Vendr's dataset, ConnectWise pricing is highly variable and negotiable, with significant savings opportunities for buyers who prepare thoroughly and leverage competitive alternatives.

Key takeaways:

  • ConnectWise pricing varies widely based on product mix, user count, and contract structure; Vendr provides percentile-based benchmarks to help buyers assess market positioning.
  • Multi-year commitments and product bundling typically unlock favorable pricing; Vendr data shows the trade-offs between savings and flexibility.
  • Onboarding, integrations, and add-on modules often represent hidden costs; Vendr's analysis helps buyers identify these upfront.
  • Competitive evaluation creates pricing pressure; Vendr's competitive comparisons show how ConnectWise pricing compares to Autotask, Kaseya, and HaloPSA.
  • Timing negotiations around fiscal periods may create additional leverage; Vendr's negotiation playbooks provide supplier-specific timing strategies.

Regardless of platform choice, the most important step is clearly defining requirements, understanding total cost drivers, and benchmarking pricing against comparable deals before committing.

 

Vendr's pricing and negotiation tools analyze anonymized transaction data to surface percentile-based benchmarks, competitive comparisons, and negotiation playbooks, helping buyers assess how a given ConnectWise quote compares to recent market outcomes for similar scope.

 


This guide is updated regularly to reflect recent ConnectWise pricing and negotiation trends. Consider revisiting it ahead of any new purchase or renewal to account for changing market conditions. Last updated: February 2026.