How to write a service-level agreement (with template)
A service-level agreement (SLA) is a contract between two parties that defines the deliverables, obligations, and expectations of each party. SLAs ...
A service-level agreement (SLA) is a contract between two parties that defines the deliverables, obligations, and expectations of each party. SLAs ...
If your company is growing, department heads and employees are likely starting to ask how they can procure their own software solutions. Or worse, ...
Key takeaways: Vendor management systems and software manage and organize supplier information, while automating the entire lifecycle from screening ...
Key takeaways: Flat-rate, freemium, feature, per-user, per-active-user, and tiered pricing are some of the most common pricing models offered today. ...
Key takeaways: Procurement in business is the sourcing and purchasing of goods and services that enable the business to function. Procurement can be ...
Often, a procurement department touts its ability to save money. Procurement professionals are savvy negotiators, knowledgeable in the benchmarks and ...
Sourcing and procurement are valuable practices for saving money, supporting supply chain management, and ensuring a competitive advantage when ...
While it’s good to be a maverick in some situations, the company bank account isn’t the place for it. Yet every day, thousands of dollars disappear ...
Whether you’re the SaaS buyer or the seller, most people still consider negotiation a battle. When talking about negotiating the terms of a software ...
Though SOC 2 and ISO 27001 certifications have their differences, they’re more similar than one might think. For example, both are significant for ...
Peter Drucker once said, “If you can’t measure it, you can’t improve it.” That quote also rings true for IT audits. IT audits keep leaders informed ...
A procurement solution is a piece of software designed to streamline the procure-to-pay process. By automating manual processes and increasing ...
Nearly every company in the world has undergone a digital transformation. This means that there’s not a company out there that’s not buying, managing ...
As more companies have embraced the work-from-anywhere necessity of 2020 and beyond, most have moved to cloud-based systems that balance security and ...
It’s the most critical part of the SaaS buying and renewal process: the negotiation table. Software buyers may not be used to negotiation. Most ...