Dialpad
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How much does Dialpad cost?
Median buyer pays
$16,506
Based on data from 67 purchases, with buyers saving 18% on average.per year
Median: $16,506
$1,333$92,922
LowHigh
See detailed pricing for your specific purchase
About Dialpad
Dialpad Overview
Dialpad is an software company that offers AI-powered business communications platform that unifies various forms of communication into one app.
Dialpad's 9 Products
Offers SSO, user access controls, and unlimited office scalability, built for large organizations requiring enterprise-level reliability.
Adds CRM integrations and 24/7 support, aimed at growing teams needing multi-office management and enhanced flexibility.
Provides unlimited calls, AI meetings, and real-time transcripts, designed for small teams to manage communication effectively.
Enhances sales workflows with real-time objection handling, CRM-triggered events, and voicemail automation.
Offers CRM-integrated call recordings, AI recaps, and coaching features for foundational sales operations.
Equips teams with AI-driven playbooks, scorecards, and call routing for high-performance sales management.
Adds live coaching tools, CRM triggers, and omnichannel reach to enhance agent performance and customer engagement.
Supports real-time transcriptions, call routing, and monitoring to streamline basic customer support operations.
Provides AI driven quality management, CSAT tracking, and advanced analytics for large teams requiring performance oversight.
Compare prices for similar companies
| Supplier | Dialpad | Zoom |
|---|---|---|
| Median Contract Value | $16,506 | $11,731 |
| Avg Savings | 17.81% | 16.74% |
Vendr community insights for Dialpad
Company with 201-1000 employeesThis year
"Push to have implementation greatly reduced or provided for free given the time to value on a new purchase"Company with 201-1000 employeesThis year
"Ensure to request cap lock language in the service order terms to help future proof the contract"Company with 201-1000 employeesThis year
"We were able to right size the contract and save the team by removing unused licenses. The team started with 180 voice licenses and removed 30 to get to the used 150 licenses, protecting unit pricing even with the descope (savings of $9,000). Also able to remove the Dialpad meetings line item, saving the team $408. "Company with 201-1000 employeesThis year
"Zoom Voice is a top competitor and has been seen to come in at about 20K less and offer more features than Dialpad. Another growing competitor is Google Voice. "Company with 201-1000 employeesA while ago
"We were able to correct the scope of the contract and add where needed to make this of the most value for the partnership and save pricing even with lower counts. Securing consistent unit pricing with a descope was a huge win on this single year renewal. Net 45, quarterly billing terms another win. "Company with 201-1000 employeesA while ago
"Initially, the supplier was proposing a 5% increase for single year terms and flat renewal for 3 year terms. We did not feel comfortable signing for a longer term as we use multiple vendors for similar functionality. Last year the contract offered unlimited domestic calling but this is no longer an option from Dialpad. We secured a 50% discount on that concession. Starting pricing at $212,519, right sized scope, got the discount for new SKU and ended at up $152,112. Amazing work by the team in communication and remaining firm with true priorities.
"Company with 201-1000 employeesA while ago
"Our rep at Dialpad offered us a 10% discount if we signed a two year deal. "Company with 201-1000 employeesA while ago
"Secured credit for remaining spend on existing supplier for this in exchange for a 2-year agreement on this new purchase"Company with 201-1000 employeesA while ago
"Will offer quarterly and semi-annual billing options at standard price per user. "Company with 201-1000 employeesA while ago
"We were able to push for 2 free months from Dialpad by agreeing to a multi-year contract, anchoring our budget on the new purchase, and by agreeing to sign by the end of the month."About Vendr
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