Heap

According to Vendr's pricing intelligence, Heap's Session Replay add-on typically costs $5,000 annually for 1M sessions when added to a Pro plan ($100K for 5M base sessions). However, our data shows you can achieve 15-25% savings by bundling Session Replay during initial contract negotiations rather than adding it later.

Heap's Data History extension (additional 12 months of retention) is one of their most negotiable add-ons, but pricing varies dramatically based on your base plan and timing. On Pro plans, the extension typically costs $8,000-12,000 annually, while Premier customers often get it bundled at 40-60% of list price.

Heap's Activate add-on (user activation analytics) is priced as a flat $5,000 annual fee across all plans, but this pricing is highly negotiable, especially for existing customers. Vendr's data shows 70% of Activate purchases happen during renewals, where it's often bundled at 30-50% of list price.

Heap's volume discount structure is more flexible than their published pricing suggests. Based on Vendr's deal analysis, single-year contracts rarely receive meaningful discounts on Growth plans ($2,500 for 500K sessions), but Pro and Premier plans show significant negotiation potential.

Heap's Growth plan ($2,500 for 500K sessions) appears startup-friendly, but rapid scaling can create expensive surprises. Vendr's analysis of 200+ Heap implementations shows that high-growth startups often face 3-5x cost increases within 18 months due to session volume growth and add-on purchases.

Vendr's data reveals a significant pricing gap that many buyers miss. Heap Pro costs $100,000 annually for 5M sessions, while Premier starts at $187,500 for 15M sessions - that's an 87.5% price increase for 3x the session volume. However, the per-session cost actually decreases from $0.02 (Pro) to $0.0125 (Premier).