Help Scout
|Visit helpscout.com
How much does Help Scout cost?
Median buyer pays
$60,000
Based on data from 5 purchases, with buyers saving 15% on average.per year
Median: $60,000
$14,147$839,736
LowHigh
About Help Scout
Help Scout Overview
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.
Help Scout's 4 Products
Delivers an easy way to start—offering shared inboxes, a Docs knowledge base, AI‑powered help widget, unlimited drafts, and essential reporting that spark immediate support wins.
Elevates support for growing teams with custom fields, advanced permissions, team workflows, multi-product inboxes, and permission controls to optimize collaboration and control.
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.
Expands your capabilities with multiple inboxes, advanced reporting, surveys (NPS, CSAT), in-app messaging, and seamless integrations—empowering smarter customer support.
Compare prices for similar companies
| Supplier | Help Scout | Front |
|---|---|---|
| Median Contract Value | $60,000 | $30,733 |
| Avg Savings | 14.64% | 14.32% |
Vendr community insights for Help Scout
Company with 201-1000 employeesA while ago
"We went with a 1 year offer for 200 seats since Help Scout was not offering high enough discounts on a multi-year contract. We were not pleased with the offer for a multi-year upfront payment and it was not strong enough to move away from a single year contract. Discounts were attached last year with monthly billing. Help Scout marked the account as Plus plan in order to achieve the $40/user rate, even though we are on a Pro plan. List price of $65, offered as best and final at $46 for this year's agreement."About Vendr
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