Ravenna Software, Inc. is an AI-native IT service management (ITSM) platform company. Their Slack-native platform integrates AI agents, workflow automation, a service desk, and analytics for IT, HR, Finance, and Operations teams.

Ravenna's core AI-Native ITSM platform — a Slack-native internal help desk and IT service management solution that integrates AI agents, workflow automation, a service desk, and analytics. Designed for IT, HR, Finance, and Operations teams to automate ticket handling, knowledge management, and support workflows directly within Slack. Targets mid-market and enterprise organizations already using Slack as their primary collaboration tool. Priced per employee (all employees/end-users in the organization), not per agent seat.