Robylon AI

Robylon AI Platform: Business

Customer support teams use this product to automate and manage high-volume support conversations across channels while controlling costs through a credits-based model. It supports real-time AI chat and other channels as part of the broader Robylon AI platform for faster, cost-effective customer support operations.

Robylon AI Platform: Enterprise

Helps support teams automate customer support work so repetitive queries are handled by AI and only cases needing human judgment are escalated. The platform is positioned for enterprise use with integrations to many business systems and support channels, and its site describes a custom-pricing enterprise offering with higher limits and security features.

Robylon AI Platform: Pro

Helps teams automate customer support workflows with AI agents, reducing manual handling of incoming queries across channels. The product is positioned around usage-based pricing and support automation rather than per-user licensing, with the site emphasizing transparent per-query billing.

Robylon AI Platform: Starter

Customer support teams use this product to start experimenting with AI-powered automation at low volume and no upfront software cost. The Starter plan provides a limited pool of message or chat credits and access to a single AI agent, allowing small teams or individual projects to automate common customer conversations and measure impact before upgrading to higher-capacity tiers.

Robylon Live Agent Seats: Advanced

Helps teams automate customer support by resolving queries across chat, WhatsApp, email, tickets, and voice, with the ability to work alongside an existing helpdesk. The product is positioned as an AI agent layer that can take actions through integrations rather than only generating replies.

Robylon Live Agent Seats: Basic

Customer support teams use this plan to automate handling of routine customer queries with AI while escalating unresolved or complex issues to human agents. The Basic plan provides core AI-driven query resolution capabilities for B2B organizations, focusing on reducing manual workload and improving responsiveness across common support interactions.

Robylon Live Agent Seats: Expert

Designed to automate customer support workflows, this product provides AI agents that handle classification, verification, actions, and resolution while keeping human teams in control through approvals, analytics, and guardrails.It supports omnichannel interactions across chat, email, voice, and other channels to help customer-centric organizations reduce response times and support costs while maintaining quality of service.