Swifteq

Assist Apps: Advanced Search Plus

Free Zendesk app providing advanced search capabilities across tickets, users, and organizations. Permanently free. Requires Zendesk Support.

Assist Apps: Agent Co-writer

AI-powered Zendesk app that helps support agents write better replies. Per-agent pricing starting at €9/agent/month. Requires Zendesk Support.

Assist Apps: Articles PDF Export

Zendesk app that exports Help Center articles to customizable, branded PDF manuals. €49/month flat fee. Requires Zendesk Guide.

Assist Apps: Translate Conversations

Zendesk app for AI-powered ticket translation. Per-agent pricing starting at €7/agent/month. Requires Zendesk Support.

Auto Close Tickets

Zendesk app that automatically closes tickets based on configurable rules and conditions. Requires Zendesk Support.

Auto-Remove Attachments Enterprise

Enterprise tier of Auto Remove Attachments for organizations redacting more than 60,000 tickets per month. Custom pricing. Requires Zendesk Support.

Auto-Remove Attachments: Auto Remove Attachments

Zendesk app that automatically removes or redacts attachments from ticket comments. Volume-based pricing by tickets redacted per month. Requires Zendesk Support.

Help Center Analytics 1M Views

Help Center Analytics subscription for up to 1,000,000 monthly page views. Requires Zendesk Guide.

Help Center Analytics 200k Views

Help Center Analytics subscription for up to 200,000 monthly page views. Requires Zendesk Guide.

Help Center Analytics 500k Views

Help Center Analytics subscription for up to 500,000 monthly page views. Requires Zendesk Guide.

Help Center Analytics <2M Views

Help Center Analytics subscription for up to 2,000,000 monthly page views. Requires Zendesk Guide.

Help Center Manager Best Value

Help Center Manager subscription for up to 5,000 article records. Includes all Starter features. Requires Zendesk Guide.

Help Center Manager Large Teams

Help Center Manager subscription for up to 10,000 article records. Includes all features. Requires Zendesk Guide.

Help Center Manager Starter

Help Center Manager subscription for up to 2,000 article records. Includes unlimited exports, find and replace, broken link/image fixing, article duplication. Requires Zendesk Guide.

Help Center Translate 100/mo

Help Center Translate subscription for up to 100 article translations per month. GPT-4o powered. Requires Zendesk Guide.

Help Center Translate 1000/mo

Help Center Translate subscription for up to 1,000 article translations per month. Annual billing only. GPT-4o powered. Requires Zendesk Guide.

Help Center Translate 500/mo

Help Center Translate subscription for up to 500 article translations per month. GPT-4o powered. Requires Zendesk Guide.

Merge Duplicates: Merge Tickets

Swifteq builds Zendesk apps that help customer support teams streamline their customer journey and offer better service. They offer AI-powered customer support software for ticket and help center automation. Their suite of Zendesk apps includes automat...

Merge Duplicates: Merge Tickets Enterprise

Enterprise tier of Merge Tickets for organizations checking more than 200,000 tickets per month. Custom pricing. Requires Zendesk Support.

Ticket Parser Autofill: AI + Rule-Based Parsing

Ticket Parser Autofill tier using AI (ChatGPT) plus rule-based parsing. Operator-specified list price: €1,428/year. Requires Zendesk Support.

Ticket Parser Autofill: AI + Rule-Based Parsing Enterprise

Enterprise tier of Ticket Parser Autofill AI + Rule-Based Parsing. Custom pricing. Minimum 50,000 tickets/month. Requires Zendesk Support.

Ticket Parser Autofill: Rule-Based Parsing

Ticket Parser Autofill tier using rule-based and regex parsing. Operator-specified list price: €708/year. Requires Zendesk Support.

Ticket Parser Autofill: Rule-Based Parsing Enterprise

Enterprise tier of Ticket Parser Autofill Rule-Based Parsing. Custom pricing. Minimum 50,000 tickets/month. Requires Zendesk Support.

Zendesk ChatGPT Integration Limited

Limited tier of Zendesk ChatGPT Integration. Operator-specified list price: €600/year. Requires Zendesk Support.

Zendesk ChatGPT Integration Unlimited

Unlimited tier of Zendesk ChatGPT Integration. No public list price. Requires Zendesk Support.