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Voiceflow

Voiceflow is an AI agent building platform that enables teams to visually design, prototype, and deploy conversational AI agents across voice and chat channels. The platform offers four tiers: Starter (free), Pro ($60/editor/month), Business ($150/editor/month), and Enterprise (custom annual pricing). As of April 2025, Voiceflow restructured billing to a unified Credits system powering all AI agent actions. Enterprise pricing uses a flat Platform fee model ($34,500/year including 3 editor licenses) with separately priced Annual Credits, Private Cloud Single Tenancy, and optional Enablement packages.

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How much does Voiceflow cost?

Median buyer pays
$217,500
per year
Median: $217,500
$2,220
$299,750
LowHigh
See detailed pricing for your specific purchase

About Voiceflow

Voiceflow Overview

Voiceflow is an AI agent building platform that enables teams to visually design, prototype, and deploy conversational AI agents across voice and chat channels. The platform offers four tiers: Starter (free), Pro ($60/editor/month), Business ($150/editor/month), and Enterprise (custom annual pricing). As of April 2025, Voiceflow restructured billing to a unified Credits system powering all AI agent actions. Enterprise pricing uses a flat Platform fee model ($34,500/year including 3 editor licenses) with separately priced Annual Credits, Private Cloud Single Tenancy, and optional Enablement packages.

Voiceflow's 4 Products

Voiceflow Platform: Business logo
Voiceflow Platform: Business

Second paid tier of the Voiceflow AI agent building platform, designed for growing teams. Starts at $150/month per editor (1 editor included). Includes 30,000 credits/month, 5 workspaces, unlimited agents, 10,000 knowledge sources, all LLM models with LLM fallback, 15 concurrent voice calls, unlimited test user personas, unlimited version history, priority support, advanced privacy controls, and user permissions. Additional editor seats at $50/month each. Formerly called 'Teams' prior to April 29, 2025.

Voiceflow Platform: Enterprise logo
Voiceflow Platform: Enterprise

Top tier of the Voiceflow AI agent building platform, designed for large organizations with compliance, security, and high-volume requirements. Custom pricing billed annually via invoice. Uses a flat 'Platform' fee model that bundles editor licenses (typically 3 included), with separately priced Annual Credits (per-credit pricing), optional Private Cloud Single Tenancy add-on, and optional Annual Enablement Package. Includes unlimited agents, unlimited workspaces, custom credit allotments, SSO, private cloud hosting, dedicated account manager, and custom SLAs.

Voiceflow Platform: Pro logo
Voiceflow Platform: Pro

First paid tier of the Voiceflow AI agent building platform, designed for individual builders and small teams. Starts at $60/month per editor (1 editor included). Includes 10,000 credits/month, 2 workspaces, up to 20 agents, 3,000 knowledge sources, all LLM models (GPT-4, Claude, etc.), 5 concurrent voice calls, 5 test user personas, 30-day version history, and password-protected prototypes. Additional editor seats at $50/month each.

Voiceflow Platform: Starter logo
Voiceflow Platform: Starter

Free tier of the Voiceflow AI agent building platform, designed for students, hobbyists, and individuals wanting to experiment. Includes 100 credits/month, 1 workspace, up to 2 agents, 50 knowledge sources, basic LLM models (GPT-3.5), 1 concurrent voice call, and 1 test user persona. Not suitable for production workloads.

Vendr community insights for Voiceflow

Company with 201-1000 employeesA while ago
"We were able to limit our initial purchase to one editor license in order to test drive the product with our tokens billed separately for easier tracking. We leveraged risk associated with the product and its ability to provide the full value promised."
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