Firstbase is a platform designed to help companies manage remote work infrastructure, including device procurement, IT asset management, and employee onboarding logistics. As remote and hybrid work models have become standard, Firstbase has positioned itself as an end-to-end solution for provisioning laptops, monitors, and other equipment to distributed teams, while also handling retrieval, repairs, and compliance tracking.
Understanding Firstbase pricing in 2026 requires looking beyond the published per-employee rates. Total cost depends on factors including team size, device types, geographic distribution, contract structure, and whether you're using Firstbase for procurement only or the full lifecycle management suite.
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This guide combines Firstbase's published pricing with Vendr's dataset and analysis to break down Firstbase pricing in 2026, including:
Whether you're evaluating Firstbase for the first time or preparing for renewal, this guide is designed to help you budget accurately and negotiate with clearer market context.
Firstbase pricing is structured around a per-employee monthly platform fee, plus the cost of devices and equipment. The platform fee covers IT asset management, logistics coordination, onboarding workflows, and ongoing support. Device costs are separate and vary based on hardware specifications, vendor relationships, and whether you're purchasing or leasing equipment.
Core pricing components:
Pricing Structure:
Firstbase offers tiered pricing based on service level and company size. Smaller teams typically pay higher per-employee rates, while companies with 100+ employees often negotiate volume-based discounts. Multi-year commitments and prepayment can also reduce effective monthly costs.
Observed Outcomes:
Based on Vendr transaction data, buyers often achieve below-list pricing through volume commitments and annual prepayment. Companies with distributed teams across multiple regions should budget for international shipping surcharges and customs handling, which can add 15–25% to device costs in certain markets.
Benchmarking context:
See what similar companies pay for Firstbase to access percentile-based ranges for contracts across different team sizes and service configurations, helping you assess whether a given quote reflects typical market outcomes or presents an opportunity for negotiation.
Firstbase structures its offerings around service scope rather than traditional named tiers. The primary distinction is between basic device procurement and full lifecycle management.
Pricing Structure:
Device procurement covers hardware sourcing, configuration, and initial delivery. Firstbase acts as a reseller, purchasing equipment on behalf of customers and adding a markup or service fee. This option is suited for companies that want centralized purchasing but plan to manage ongoing IT operations internally.
Typical pricing includes a per-device service fee (often $50–$150 per device) plus the cost of hardware. Device costs vary widely based on specifications—standard business laptops may range from $1,200–$2,000, while high-performance machines for engineering or design teams can exceed $3,000.
Observed Outcomes:
Vendr data shows buyers often negotiate device markups, particularly on large orders. Volume commitments and standardized device configurations commonly yield better pricing than ad-hoc purchases.
Benchmarking context:
Compare Firstbase device procurement pricing to see what similar companies pay for hardware bundles and whether your quote reflects competitive market rates.
Pricing Structure:
Full lifecycle management includes device procurement, onboarding coordination, ongoing IT support, retrieval logistics, repairs, and compliance tracking. This is Firstbase's core offering and is priced on a per-employee-per-month basis, typically ranging from $35–$60 depending on company size and contract terms.
The monthly fee covers platform access, support, and logistics coordination. Device costs remain separate and are billed as one-time charges or amortized over the contract term if leasing.
Observed Outcomes:
Based on Vendr's dataset, companies with 50+ employees often achieve per-employee rates in the $35–$45 range through annual commitments. Multi-year contracts and prepayment can drive rates below $40 per employee per month for larger deployments.
Benchmarking context:
Vendr data shows buyers with clear volume commitments and willingness to prepay often secure pricing 20–30% below initial quotes. Get your custom Firstbase price estimate to see percentile benchmarks for your specific team size and requirements.
Understanding cost drivers helps buyers model total spend accurately and identify negotiation opportunities.
Team size and growth projections:
Per-employee platform fees decrease with volume. Companies committing to 100+ employees typically access lower tiers than those with 20–50 employees. Growth projections matter—if you expect to scale from 50 to 150 employees during the contract term, negotiating volume-based pricing upfront can yield significant savings.
Device specifications and standardization:
Hardware costs vary widely. Standardizing on a limited set of device configurations (e.g., two laptop models, one monitor option) simplifies procurement and often improves pricing. Custom or high-spec devices increase both unit costs and complexity.
Geographic distribution:
International shipping, customs, and local compliance requirements add cost. Deploying equipment to employees in 10+ countries typically costs more than serving a primarily domestic workforce. Some regions have higher logistics fees and longer lead times.
Contract term and payment structure:
Annual contracts generally offer better pricing than month-to-month arrangements. Prepayment or quarterly billing can unlock additional discounts. Multi-year commitments (24–36 months) often yield the lowest effective rates.
Service scope:
Full lifecycle management costs more than procurement-only services. Companies that need retrieval, repairs, and ongoing support should budget for the higher monthly platform fee. Those with internal IT teams may opt for procurement only and handle logistics internally.
Retrieval and offboarding volume:
High employee turnover increases retrieval costs. Firstbase charges per retrieval event, and frequent offboarding can add up. Companies with stable headcount see lower total logistics costs than those with high churn.
Firstbase pricing includes several components that may not be immediately obvious in initial quotes.
Device markups:
Firstbase adds a margin to hardware costs. While this simplifies procurement, the markup can range from 5–20% depending on device type and order volume. Buyers should compare Firstbase's device pricing to direct vendor quotes to understand the premium.
International shipping and customs:
Shipping to employees outside the U.S. incurs additional fees. International delivery can add $50–$200 per device depending on destination. Customs duties, VAT, and import taxes are typically passed through to the customer and can add 10–25% to device costs in certain countries.
Retrieval fees:
When employees leave, Firstbase coordinates equipment return. Retrieval fees typically range from $50–$150 per device depending on location. High turnover or frequent offboarding can make this a significant line item.
Storage fees:
If you need Firstbase to warehouse equipment between deployments, storage fees apply. Monthly storage costs are typically $5–$15 per device.
Repair and refurbishment:
Repairs for damaged or malfunctioning equipment are billed separately. Costs vary based on the issue, but buyers should budget for occasional repair charges, particularly for larger teams.
Rush shipping and expedited onboarding:
Standard lead times are typically 5–10 business days. Expedited delivery or same-week onboarding incurs additional fees, often $100–$300 per order depending on urgency and location.
Overage fees:
If actual employee count exceeds the committed volume in your contract, overage pricing may apply. Overage rates are often higher than the base per-employee fee, so accurate forecasting is important.
Pricing varies based on team size, service scope, and contract structure. The ranges below reflect observed outcomes in Vendr's dataset and are intended as directional guidance.
Small teams (10–50 employees):
Platform fees typically range from $45–$60 per employee per month. Device costs are billed separately. Total first-year spend for a 25-person team, including devices, often falls between $75,000–$125,000 depending on hardware specifications and international distribution.
Mid-market companies (50–200 employees):
Platform fees often fall to $35–$50 per employee per month with annual commitments. Volume-based pricing and standardized device configurations help control costs. A 100-person deployment might see total annual spend of $200,000–$400,000 including devices and logistics.
Larger enterprises (200+ employees):
Per-employee platform fees can drop below $35 per month with multi-year commitments and prepayment. Device procurement benefits from volume discounts. Total cost depends heavily on device mix, geographic spread, and turnover rates.
Benchmarking context:
These ranges are illustrative. Vendr's Firstbase pricing benchmarks provide percentile-based estimates tailored to your specific team size, device requirements, and contract structure, helping you assess whether a given quote is competitive.
Firstbase pricing is negotiable, particularly for companies with clear volume commitments, willingness to prepay, or competitive alternatives in play. The strategies below are based on anonymized Firstbase deals in Vendr's dataset and reflect tactics that have proven effective in recent negotiations.
Firstbase sales cycles often begin with high initial quotes. Engaging 60–90 days before your target start date gives you time to negotiate without urgency pressure. Anchoring to a realistic budget range early in the conversation—based on market data—sets expectations and creates room for concessions.
Benchmarking context:
See what similar companies pay for Firstbase to establish a credible budget anchor before entering negotiations.
Firstbase pricing improves significantly with volume. If you're planning to scale from 50 to 150 employees over the contract term, negotiate tiered pricing upfront that reflects your growth trajectory. Committing to a minimum employee count—even if phased in over 12–18 months—can unlock lower per-employee rates immediately.
Based on Vendr transaction data, buyers who commit to 100+ employees often achieve per-employee platform fees 25–35% lower than those negotiating for smaller teams.
Device costs are a major component of total spend. Request transparent pricing on hardware and compare Firstbase's rates to direct vendor quotes (Apple, Dell, Lenovo). If markups are high, negotiate a lower margin or explore whether Firstbase can match competitive pricing. Some buyers negotiate a fixed markup percentage (e.g., 5–8%) rather than accepting variable margins.
Firstbase often offers discounts for annual or quarterly prepayment. Prepaying 12 months upfront can reduce effective monthly costs by 10–20%. If cash flow allows, propose prepayment in exchange for a meaningful discount on both platform fees and device procurement.
Custom or high-spec devices increase costs and complexity. Standardizing on two or three device configurations simplifies procurement and often improves pricing. Propose a limited device menu in exchange for volume-based discounts on those specific models.
Firstbase competes with platforms like Ooono, Electric, Alloy Automation, and in-house IT procurement. If you're evaluating multiple vendors, make that clear. Competitive pressure—particularly from vendors offering lower platform fees or better device pricing—can motivate Firstbase to sharpen their proposal.
Competitive context:
Compare Firstbase to alternatives to understand how pricing and service scope stack up across vendors for your specific requirements.
Retrieval fees can add up, particularly for companies with high turnover. Negotiate a cap on retrieval costs or request bundled retrieval pricing (e.g., unlimited retrievals for a fixed monthly fee). Some buyers negotiate lower international shipping fees by committing to volume in specific regions.
If you're confident in long-term need, a 24- or 36-month contract can yield the lowest rates. Negotiate fixed pricing for the full term to avoid annual increases. Ensure the contract includes flexibility for volume changes and clear terms for adding or removing employees.
Firstbase's fiscal year ends in December. Engaging in Q4 (October–December) can create urgency for the sales team to close deals before year-end. Similarly, quarter-end timing (March, June, September) can yield incremental concessions.
These insights are based on anonymized Firstbase deals in Vendr's dataset across a wide range of company sizes and contract structures. Buyers can explore these insights directly using Vendr's free pricing and negotiation tools:
Firstbase operates in a competitive market for remote IT infrastructure and device management. The comparisons below focus on pricing and contract structure.
| Pricing component | Firstbase | Ooono |
|---|---|---|
| Platform fee (per employee/month) | $35–$60 | $25–$50 |
| Device procurement | Separate, with markup | Separate, with markup |
| International shipping | Additional fees apply | Additional fees apply |
| Retrieval fees | $50–$150 per device | $40–$120 per device |
| Estimated total (100 employees, 12 months) | $200,000–$400,000 | $180,000–$350,000 |
Benchmarking context:
Compare Firstbase and Ooono pricing to see how both vendors' quotes align with recent market outcomes for your specific team size and requirements.
| Pricing component | Firstbase | Electric |
|---|---|---|
| Platform fee (per employee/month) | $35–$60 | $50–$90 |
| Device procurement | Separate, with markup | Separate, with markup |
| IT support scope | Logistics and asset management | Full IT helpdesk and support |
| Retrieval fees | $50–$150 per device | Often bundled |
| Estimated total (100 employees, 12 months) | $200,000–$400,000 | $300,000–$500,000 |
| Pricing component | Firstbase | Alloy Automation |
|---|---|---|
| Platform fee (per employee/month) | $35–$60 | $30–$55 |
| Device procurement | Separate, with markup | Separate, with markup |
| Service scope | Full lifecycle management | Device procurement and logistics |
| International coverage | Broad | More limited |
| Estimated total (100 employees, 12 months) | $200,000–$400,000 | $180,000–$380,000 |
Benchmarking context:
Compare Firstbase to Alloy Automation to see how pricing and service scope align for your specific deployment and whether competitive quotes create negotiation leverage.
Based on anonymized Firstbase transactions in Vendr's platform over the past 12 months:
Vendr's dataset shows that buyers who combine multiple levers—volume commitments, prepayment, and competitive alternatives—often achieve the strongest outcomes.
Negotiation guidance:
Access Firstbase negotiation playbooks for supplier-specific tactics and timing strategies to help buyers secure these discounts based on deal type and contract structure.
Based on Firstbase transactions in Vendr's database:
Vendr's dataset shows that buyers who engage early, introduce competitive alternatives, and commit to volume typically secure the strongest outcomes.
Benchmarking context:
See percentile-based Firstbase pricing to understand where your quote sits relative to recent market outcomes and identify negotiation opportunities.
Based on Vendr transaction data, buyers should budget for:
Vendr data shows that buyers who model these costs upfront and negotiate caps or bundled pricing often reduce total spend by 10–15%.
Negotiation guidance:
Vendr's pricing analysis helps buyers model total cost including these fees and identify opportunities to cap or bundle certain charges.
Yes, though leverage is more limited. Based on Vendr data:
Vendr's dataset shows that small teams with clear growth plans and willingness to commit often secure pricing closer to mid-market rates.
Based on Firstbase deals in Vendr's database over the past 12 months:
Vendr data shows that buyers who time negotiations strategically and introduce competitive pressure often secure 15–25% better pricing than those negotiating under tight deadlines.
Negotiation guidance:
Vendr's Firstbase playbooks include timing strategies and leverage points tailored to your deal type (new purchase vs. renewal).
Device procurement covers hardware sourcing, configuration, and initial delivery. Firstbase acts as a reseller, charging a per-device service fee plus hardware costs. This option suits companies with internal IT teams that can handle ongoing asset management.
Full lifecycle management includes procurement plus onboarding coordination, ongoing IT support, retrieval logistics, repairs, and compliance tracking. This is priced on a per-employee-per-month basis and is Firstbase's core offering for companies that want end-to-end remote IT infrastructure management.
Firstbase supports laptops (MacBooks, Windows machines, Chromebooks), monitors, keyboards, mice, headsets, and other peripherals. Device selection depends on your team's needs and budget. Firstbase can source most major brands and configurations, though standardizing on a limited set of options often improves pricing and simplifies logistics.
Yes. Firstbase supports device delivery and retrieval in many countries, though international shipping incurs additional fees. Coverage and lead times vary by region. Buyers with employees in 10+ countries should confirm specific country support and budget for customs, duties, and international logistics fees during the sales process.
Based on analysis of anonymized Firstbase deals in Vendr's dataset, pricing varies significantly based on team size, contract structure, and service scope.
Key takeaways:
Regardless of platform choice, the most important step is clearly defining requirements, understanding total cost drivers, and benchmarking pricing against comparable deals before committing.
Vendr's pricing and negotiation tools analyze anonymized transaction data to surface percentile-based benchmarks, competitive comparisons, and observed negotiation patterns, helping buyers assess how a given Firstbase quote compares to recent market outcomes for similar scope.
This guide is updated regularly to reflect recent Firstbase pricing and negotiation trends. Consider revisiting it ahead of any new purchase or renewal to account for changing market conditions. Last updated: February 2026.