Planhat
|Visit planhat.com
How much does Planhat cost?
Median buyer pays
$39,600
Based on data from 25 purchases.per year
Median: $39,600
$18,100$118,800
LowHigh
See detailed pricing for your specific purchase
About Planhat
Planhat Overview
Planhat is a beautiful, flexible and powerful Customer Success Platform. Customer 360, health scores, playbooks, customer portals and more.
Planhat's 2 Products
Unifying customer data, workflows, and insights, this platform equips organizations to manage the full customer lifecycle, streamline collaboration across teams, and drive retention and growth for complex or large-scale operations. Capabilities include customer health scoring, workflow automation, advanced reporting, and integration with key business systems to support enterprise-scale customer success activities.
Customer success and operations teams use this solution to unify all customer data, automate workflows, and track customer engagement in order to drive retention and growth. Organizations gain access to configurable dashboards, project management tools, and real-time analytics that support proactive account management and streamlined processes.
Compare prices for similar companies
| Supplier | Planhat | ChurnZero |
|---|---|---|
| Median Contract Value | $39,600 | $40,980 |
| Avg Savings | - | 21.22% |
Vendr community insights for Planhat
Company with 201-1000 employeesThis year
"Planhat added "The License Fee will increase by 10% at renewal." into our contract "Company with 201-1000 employeesThis year
"They were willing to offer further discounting on multi-year agreements. "Company with 201-1000 employeesThis year
"We were struggling to see value within the Planhat platform and at renewal worked with our rep to get additional services added at no extra cost. "Company with 201-1000 employeesThis year
"We were able to secure a renewal cap of 10% lift on a single year renewal. This was after multiple rounds of negotiations to bring this down further and was communicated as best and final. "Company with 201-1000 employeesThis year
"We were able to secure the discounted price of $57,679, down from the original pricing of $64,279 to support the growth in contract, resulting in a total scope of 1500 paying users. "Company with 201-1000 employeesA while ago
"We were able to push back on the YOY uplifts when signing a multi year agreement and stabilise pricing across the entire agreement."Company with 201-1000 employeesA while ago
"We were able to get additional paying and non paying accounts included for free over the 2 year term, amounting to a $12k+ saving"Company with 201-1000 employeesA while ago
"We were able to secure 10 view only users for no extra charge, savings of $9,600/annually, on this 3 year, new purchase contract. "Company with 201-1000 employeesA while ago
"Rep pushed strongly for a multi year stating 2 years was their standard term. After a few tries they were willing to negotiate the addition of a sandbox down from 15% to 10% of ARR on a 1 year agreement."About Vendr
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