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Salesforce

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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How much does Salesforce cost?

Median buyer pays
$74,850
per year
Based on data from 2,198 purchases, with buyers saving 13% on average.
Median: $74,850
$12,960
$242,486
LowHigh

About Salesforce

Salesforce Overview

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Compare prices for similar companies

Supplier
Salesforce
Braze
Median Contract Value$74,850$88,507
Avg Savings12.88%13.74%

Negotiation insights

Discount levers
Success potential
What you can give to move the needle on pricing
RenewalsNew purchases

Multi-Year
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Case Study / Reference
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Expected Growth / Economies of Scale
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End of Quarter Signature
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Quick Sales Process / Signature
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Vendr community insights for Salesforce

Company with 201-1000 employeesThis year
"As of 1st July, Salesforce is removing Enterprise Grid and replacing this with Enterprise Plus that comes at a price of $39pu/pm (ai feature now included)"
Company with 201-1000 employeesThis year
"Ensure storage pricing is in line with comps based on MB size as we are seeing significant (2-3X) increases in cost"
Company with 201-1000 employeesThis year
"Sfdc proposed a 9% increase for a flat renewal, we removed a $30K sku and they increased their uplift to 14.5% after multiple rounds"
Company with 201-1000 employeesThis year
"Check MSA for auto-renewal and uplift language not always indicated on order forms. Info is loaded into SFDC back-end as well and accessible by reps. "
Company with 201-1000 employeesThis year
"SFDC Core account manager works closely with Slack, Tableau, Mulesoft account managers and delegates responsibility to for those products as needed"
Company with 201-1000 employeesThis year
"SFDC has been backing down from 9% uplifts, citing 7%. May be only for multi-org instances but worth pushing for."
Company with 201-1000 employeesThis year
"Mulesoft is deepening its integration capabilities with SF and Hubspot, which can enhance efficiencies between the CRM products. If you have custom API integrations with your CRM tools its worth re-visiting if the new enhancements can help consolidate costs by removing the need for any custom dev going forward. "
Company with 201-1000 employeesThis year
"We were able to get a max 5% uplift added to our contract, down from the original 9% uplift."
Company with 201-1000 employeesThis year
"Salesforce withdrew our offer twice, first at the end of January when we didn’t sign, and again at the end of February. Ultimately, we secured our per-unit rate by agreeing to a two-year term."
Company with 201-1000 employeesThis year
"Initial quote for a flat renewal was a 9% uplift, we ended up descoping by 25% and the uplift was around 15%"
Company with 201-1000 employeesThis year
"Salesforce will negotiated pricing on their Slack AI SKU "
Company with 201-1000 employeesThis year
"Salesforce offers a "financial cloud" product structured similar to their core offering in terms of licensing with similar pricing"
Company with 201-1000 employeesThis year
"Salesforce reduced our uplift from 9% to 5% by securing an early renewal with a last-minute signature at the end of January."
Company with 201-1000 employeesThis year
"We reduced licenses and our per-unit rate increased by 19%. By leveraging Salesforce’s fiscal year-end, we successfully negotiated the increase down to 9%."
Company with 201-1000 employeesThis year
"Very few examples of SFDC actually charging for the Knowledge SKU"
Company with 201-1000 employeesThis year
"SFDC AM would not offer the option of a free Heroku trial"
Company with 201-1000 employeesThis year
"Tableau renewal, we reduced the uplift from 9% to 5% on a one-year term by leveraging Salesforce's end of fiscal. "
Company with 201-1000 employeesThis year
"Salesforce allowed us to descope while maintaining our per unit rate from last year as an incentive to sign before the end of their fiscal (January). "
Company with 201-1000 employeesThis year
"We successfully added 10 licenses this month and scheduled another 10 for next month to align with our needs, reducing our overall commitment since the additional 10 licenses weren’t required until February."
Company with 201-1000 employeesThis year
"Salesforce has provided the option to purchase a specific number of licenses on a monthly basis, with the flexibility to reduce the license count for the remainder of the year."
Company with 201-1000 employeesThis year
"Salesforce allowed us to use our overages with data storage as a way to negate the mandatory uplift. "
Company with 201-1000 employeesThis year
"We could keep our semi-annual billing terms by signing a month before our renewal date. "
Company with 201-1000 employeesA while ago
"We were able to go into our negotiations knowing we had a period of user growth coming up for Sales Cloud and used this as leverage to advocate for a better blended rate across all of our pricing tiers. "
Company with 201-1000 employeesA while ago
"Salesforce has acquired own - although there were little to no changes this renewal we are expecting and planning for updated PP next year."
Company with 201-1000 employeesA while ago
"We hope to align all of our contracts with Salesforce to one start date, but if we do so, we cannot change any pricing or line items until the next renewal. "
Company with 201-1000 employeesA while ago
"Although we operate as a single overarching account with multiple smaller organizations underneath, changes between organizations can only be made at the time of renewal."
Company with 201-1000 employeesA while ago
"To make any changes to your Salesforce contract, you must notify them of those changes at least 30 days before your renewal date. Otherwise, they won’t allow any modifications."
Company with 201-1000 employeesA while ago
"At renewal, we were faced with tight budgets - to align, we needed to reduce scope. Working with the rep, we were able to maintain pricing for a 2 year deal, on 12 month agreement with a few attempts on pushing back and involving senior leadership. "
Company with 201-1000 employeesA while ago
"It's very rare that quarterly payments exist on Salesforce contracts, so if the team has semi-annual or quarterly payment its important to try to retain that as their standard is Annual Net 30 and they rarely move away from that"
Company with 201-1000 employeesA while ago
"We managed to offset the 9% uplift by incorporating two additional licenses into our agreement and finalizing the renewal early."
Company with 201-1000 employeesA while ago
"By signing early, our contract start date was adjusted to the signing date, and Salesforce issued a credit for the remaining balance of our previous contract that had already been paid."
Company with 201-1000 employeesA while ago
"We used a 3-year term and challenges with our Tableau contract to negotiate an additional 5% discount."
Company with 201-1000 employeesA while ago
"We were able to make changes to our contract up until the final day because we notified Salesforce in advance that we intended to reduce our contract before the 30-day window."
Company with 201-1000 employeesA while ago
"We recommend always double-checking your order forms and ensuring the line items add up to the total cost because there were quite a few issues found within ours. "
Company with 201-1000 employeesA while ago
"In the past, we’ve successfully negotiated within the 30-day window. However, for this renewal, our rep required us to sign before reaching that mark."
Company with 201-1000 employeesA while ago
"During our renewal negotiations, we reduced our sandbox fee percentage, which I previously had been told was impossible to reduce after the initial purchase. "
Company with 201-1000 employeesA while ago
"When purchasing additional contacts for Pardot, push for consistent pricing and economies of scale. If not, the first bundles will be at a much higher cost than the most recent bundles."
Company with 201-1000 employeesA while ago
"Upon renewal, we needed to downsize our agreement, and was presented with a 30% increase in our user rate. After push back due to our budgets, an having to right size, we were able to secure 8% discount on 12 months"
Company with 201-1000 employeesA while ago
"Salesforce reps are not paid out unless their ACV goes up at renewal or they secure a commitment to a longer-term contract. "
Company with 201-1000 employeesA while ago
"We had pre-negotiated a price cap in our contract, which helped keep our costs lower. However, our representative was unwilling to go below the terms outlined in the agreement."
Company with 201-1000 employeesA while ago
"We previously included a 5% price cap in the contract, which was beneficial. However, the rep maintained the 5% cap across all terms, which limited our flexibility in negotiating multi-year discounts."
Company with 201-1000 employeesA while ago
"We initially considered adding Data Cloud, but that conversation should have started much earlier. With only a two-month timeline, there wasn’t enough time to fully discuss and integrate it into our contract due to the complexities involved."
Company with 201-1000 employeesA while ago
"We leveraged our existing Zendesk contract to secure more favorable terms for adding Service Cloud licenses."
Company with 201-1000 employeesA while ago
"Salesforce offers discounts based on three main factors: speed to signature, with quicker sign-offs typically earning better discounts; volume of licenses, where larger quantities yield greater savings; and contract duration, with longer commitments often resulting in deeper discounts."
Company with 201-1000 employeesA while ago
"Negotiated Slack AI costs down in renewal negotiation. "
Company with 201-1000 employeesA while ago
"As part of this renewal, we added Einstein 1, signed a three-year term, and successfully secured a full waiver on the implementation costs for Einstein."
Company with 201-1000 employeesA while ago
"We reduced our scope by 40%, and Salesforce initially aimed to increase our per-unit rate for Sales Cloud licenses by 33%. However, we successfully leveraged a previously agreed-upon rate from a similar scope a few years back to bring down the per-unit cost, ultimately signing a three-year term."
Company with 201-1000 employeesA while ago
" Salesforce offered us a 3.9% increase on a two-year term. We leveraged a 14% growth in additional Sales Cloud licenses to maintain our per-unit rate at our previous rate. "
Company with 201-1000 employeesA while ago
"We successfully added seats during our contract term at significantly reduced rates compared to when we first signed. However, when removing licenses at renewal, those lower-cost seats are removed first."
Company with 201-1000 employeesA while ago
"We were offered the opportunity to waive the 9% uplift by agreeing to an early renewal with the addition of a new service. Additionally, Salesforce offered CPQ+ at a 55% discount if we signed by the end of the quarter."
Company with 201-1000 employeesA while ago
"Salesforce is applying a 9% uplift for this renewal. They previously offered to keep our pricing flat if we grew our licenses by 2x on an entirely different product SKU than our core package."
Company with 201-1000 employeesA while ago
"Salesforce is strongly encouraging us to upgrade to its new CPQ product, Revenue Lifecycle Management (RLM). They’ve offered to provide all our CPQ licenses at no cost for the next year so we can take the time to transition off CPQ if we add RLM to our contract and agree to sign early."
Company with 201-1000 employeesA while ago
"Salesforce initially mentioned that if we moved our Slack contract onto Salesforce paper, we could waive the uplift. However, this was later denied as our Slack contract was a net $0 increase."
Company with 201-1000 employeesA while ago
"We successfully added our Slack contract to our Salesforce agreement and found it beneficial in both costs and support. "
Company with 201-1000 employeesA while ago
"Salesforce implements a 9% uplift upon renewal as their "standard price Increase." We were able to get this adjusted to a 5% increase on a 24 month contract by referencing budget constraints and the standard CPI being significantly under 9%. "
Company with 201-1000 employeesA while ago
"Initially, after pushing back on the 9% increase, Salesforce offered a 4% increase on a 3 year term. After pushing back on this further and bringing in competition (HubSpot as a replacement for Pardot), Salesforce offered a 0% uplift on a 3 year term. "
Company with 201-1000 employeesA while ago
"We secured a 23% discount on additional messages by committing to a quick signature within the week."
Company with 201-1000 employeesA while ago
"After multiple back-and-forth efforts, we got Salesforce to reduce the uplift from 9% to 3% by leveraging a 3-year term and involving our C-suite team."
Company with 201-1000 employeesA while ago
"Upon renewal, We were changing some of our products in our contracts. We were removing old SKUs, and increasing user counts on other SKUs. Because of this, the 0% uplift clause in our contract was considered void by Salesforce. We were able to get a discount on the overall pricing and eliminate the 9% uplift by adding on some products, focusing on a two year term, and emphasizing the growth we were providing to Salesforce."
Company with 201-1000 employeesA while ago
"After significant back and forth, and having a 0% uplift clause in our contract previously, we were able to get a 5% price cap worked into our terms upon our next renewal."
Company with 201-1000 employeesA while ago
"We were able to work into our contract upon renewal the right to swap SKUs and products throughout our contract term, so long as the overall TCV remains the same or higher."
Company with 201-1000 employeesA while ago
"Will willingly send Salesforce branded "swag" if you ask!"
Company with 201-1000 employeesA while ago
"Salesforce previously oversold previous 36 month contract during covid. With this info we found cheaper solutions offered and leadership would not negotiate beyond a 12 month agreement. The engineering team requested justification of previous commitment and spend. Due to the past lack of utilization, churn was a real concern to the supplier. Salesforce also understood current plans for growth and expansion in production over the next 2 years with the importance of the teams marketing influence overseas centered around the Mulesoft platform, thus provided a discounted offer for 36 months was provided saving over $100k annually."
Company with 201-1000 employeesA while ago
"We processed an early renewal consolidating Salesforce and Slack services into the same agreement, for a 24 month agreement. Along with other services included in the agreement, we were able to obtain a 45% discount on Enterprise Grid, and 70% discount off Sales Cloud - Enterprise Edition. Our user count for these services ranged between 1000-1200. In addition, we were also able to obtain semi-annual payments, net 30."
Company with 201-1000 employeesA while ago
"Salesforce allowed us to include a 5% price cap for the next renewal at the last minute."
Company with 201-1000 employeesA while ago
"Upon renewal we were heavily evaluating our contract as we were coming off a 3 year term and found that many of our products on our contract went unused. We felt as though Salesforce had oversold us, and because of this sentiment, we were able to come to an agreement and maintain our per SKU pricing on our renewal, avoiding the 9% uplift and any change in pricing on SKUs on a one year renewal, with the addition of a few new SKUs, keeping our year over year cost close to the same."
Company with 201-1000 employeesA while ago
"The cost of Premier Support is derived from a percentage of various SKUs. The price is 30% of the total of various SKUs on the contract."
Company with 201-1000 employeesA while ago
"Salesforce was significantly increasing our licenses after needing to decrease them at renewal. It was until our CFO threatened to churn if we couldn't get a better rate did they decrease the pricing to be a 15% increase in the per user cost instead of 26% increase."
Company with 201-1000 employeesA while ago
"We had a 5% price cap in our contract, but after needing to decrease our number of licenses, Salesforce said this cap was no longer valid and increasing the pricing on us by 20%."
Company with 201-1000 employeesA while ago
"We wanted to purchase CRM Analytics Plus - Unlimited Edition but only needed full capabilities for 2 users and then a couple others with limited needs. Because of this, we were able to push back on pricing and get 2 of the Unlimited licenses and have the remaining licenses be for CRM Analytics Growth, a lesser tier cost."
Company with 201-1000 employeesA while ago
"We opted to leave Salesforce as they consistently increased our costs year over year (anywhere from 9% to 24% depending on the contract at hand). Half of our company already uses HubSpot so we intend to transition to that instead."
Company with 201-1000 employeesA while ago
"Negated uplift on a descope of Sales Cloud licenses as they were evaluating and ending up purchasing Slack net-new. This was the first time we have seen Slack on Salesforce paper opposed to being treated as a separate OrderForm/Contract with separate pricing. "
Company with 201-1000 employeesA while ago
"Salesforce decreased our Sales Cloud License costs by 5% from an initial 24% price increase due to a descope and the 9% uplift. This was after leveraging a firm talk track of non - approval and leveraging C-suite. "
Company with 201-1000 employeesA while ago
"Was able to turn 6% mandatory uplift (in addition to 9% across the board) into 7 licenses "
Company with 201-1000 employeesA while ago
"Achieved a 3.5% discount off of their initial proposal by leveraging a 24 month term and budgetary restrictions "
Company with 201-1000 employeesA while ago
"Additional ~15% on Heroku expansion with in-month signing "
Company with 201-1000 employeesA while ago
"Salesforce held firm on the 7% increase as stated in the MSA."
Company with 201-1000 employeesA while ago
"9% uplift on flat renewal, price cap not extended "
Company with 201-1000 employeesA while ago
"We had negotiated a 5% uplift cap last year, so our uplift at renewal was 5% for the same scope. We had added ~15 users mid-term, and tried to leverage that for flat pricing and to keep the 5% uplift cap in place for the next renewal. Salesforce refused both despite many pushes, and would only entertain keeping the uplift cap special term if we were willing to sign a multi year agreement or commit to additional growth, neither of which made sense for our business at this time."
Company with 201-1000 employeesA while ago
"Averted 9% uplift and achieved a 4.4% uplift on Sales Cloud licenses by leveraging budget and a 36 month agreement"
Company with 201-1000 employeesA while ago
"By adding growth to our agreement mid term, we were able to secure the same rate with a 51% discount applied for Service Cloud. "
Company with 201-1000 employeesA while ago
"We were able to add a pricing schedule for economies of scale growth to our order form"
Company with 201-1000 employeesA while ago
"We secured a 3-month extension by leveraging the lack of product updates and issues with the supplier. "
Company with 201-1000 employeesA while ago
"Was able to secure quarterly payments at renewal "
Company with 201-1000 employeesA while ago
"We were able to add a no auto-renew clause to our contract "
Company with 201-1000 employeesA while ago
"We were able to get our renewal uplift down from 4% to 2% through a multi-year term. "
Company with 201-1000 employeesA while ago
"We were able to descope significantly and keep license cost close to what we previously had by signing a two year deal. "
Company with 201-1000 employeesA while ago
"At our quip renewal, they took our blended average discount from our prior 24 month contract (we had growth tiered pricing) and turned it into a single rate for all of our licenses at renewal, for 12 months. We successfully removed auto renew."
Company with 201-1000 employeesA while ago
"We added some seats as well as Mulesoft Composer (on a separate contract with the same contract dates) in order to reach the spend threshold needed to waive the 5% uplift. We were able to get a small discount on Mulesoft so we were increasing our spend enough to waive the uplift, but not more."
Company with 201-1000 employeesA while ago
"We were able to get around the price increase by adding +2 months to our 36 month agreement, saving us 9% on our total contact value which was close to $120K. "
Company with 201-1000 employeesA while ago
"We were able to reduce the 9% uplift by doing an early renewal and adding additional licenses. "
Company with 201-1000 employeesA while ago
"Adding no auto renew to contract terms"
Company with 201-1000 employeesA while ago
"We were able to negotiate semi-annual payment terms for our renewal by involving our CFO. We avoided uplift by adding licenses."
Company with 201-1000 employeesA while ago
"Moving agreements from quarterly billing to annual billing moving forward, be aware of this change being snuck in."
Company with 201-1000 employeesA while ago
"We secured an additional 5% discount with Salesforce even with a descope by holding firm on budget, and leveraging a multi-year. "
Company with 201-1000 employeesA while ago
"We had a 5% uplift cap written into our contract from last year; we weren't making any changes to scope, so we were able to renew for 12 months with 5% uplift. However, without committing to a 2-year agreement, Salesforce was unwilling to carry over this special term another year."
Company with 201-1000 employeesA while ago
"We were able to get additional discounts by agreeing to a 3 year term, adding additional products and volumes, and mitigating the new standard 9% increase upon renewal."
Company with 201-1000 employeesA while ago
"Leveraging end of year in January for Salesforce, allowed us to see an additional 5% savings with 5 users Knowledge provided free of charge. 12 month renewal, net 30 Annual payments"
Company with 201-1000 employeesA while ago
"We received better pricing for additional users committed upfront "
Company with 201-1000 employeesA while ago
"reduced licenses by 5 and was able to secure a rate increase of 5%, avoiding their 9% price increase for 2023/2024."
Company with 201-1000 employeesA while ago
"We were not able to dodge their 9% uplift due to a descope we had. We were open to sign early but Salesforce didn't budge. We did a 3 year contract and finally got it down to 6%. We tried everything but they were relentless on pricing. "
Company with 201-1000 employeesA while ago
"We got written into the contract a 5% price cap for the next renewal cycle. "
Company with 201-1000 employeesA while ago
"Supplier didn't offer any 24 month discounts to price after small descope of users. "
Company with 201-1000 employeesA while ago
"Was able to purchase shield for 17.5% of TCV opposed to their list price of 30% of TCV by leveraging a Tableau purchase of $40K. This saved $336K over the 2 year agreement."
Company with 201-1000 employeesA while ago
"9% price uplift, would not reduce or waive without growth. Does not respond well to changes in scope as their finance/contracts team is rigid and takes time. Advise one to pay special attention to getting the scope correct the first time when engaging Salesforce as time is your second best lever to growth."
Company with 201-1000 employeesA while ago
"We were able to add a no auto-renew clause to the renewal order form."
Company with 201-1000 employeesA while ago
"We had a 5% price lock in our terms last year and while we dropped a few licenses, we were able to maintain only a 5% uplift. "
Company with 201-1000 employeesA while ago
"We were able to bring down the cost upon renewal with the commitment of growth, a longer term contract length, early signature, and by introducing competition (due to long runway to renewal). "
Company with 201-1000 employeesA while ago
"We were able to reduce our uplift from 9% to 4.5% by leveraging our relationship with the sales rep and our budgetary constraints."
Company with 201-1000 employeesA while ago
"We thought we were going to expand our contract by almost 50% and ended up not being able to get budget for CPQ. While we kept our additional Sales Cloud licenses we needed to add at renewal, Salesforce penalized us because we descoped what was originally forecasted. This was also very close to renewing and they threatened auto-renew. We were only able to get a discount on the added 64 seats and quarterly payments. "
Company with 201-1000 employeesA while ago
"We were able to save over $60k on our renewal by negotiating a 6-month extension for Pardot in conjunction with our standard 12-month renewal for our other line items. We cited the tool's lack of value and the scheduled onboarding of a new supplier that better met our organization's needs."
Company with 201-1000 employeesA while ago
"We were able to reduce SFDC's mandatory uplift across all years by leveraging our partner's relationship. We locked in our pricing for all subsequent years, avoiding any future uplifts that may be implemented."
Company with 201-1000 employeesA while ago
"We were able to bring down the price per user by committing to a 3 year term and adding Einstein "
Company with 201-1000 employeesA while ago
"We were able to secure more favorable pricing by securing a 5 year term "
Company with 201-1000 employeesA while ago
"The only way that we could avoid the 9% uplift was to add on additional product. We needed a substantial amount of product so this was helpful. We also were able to get a 0% price lock added into our contract for the next year. "
Company with 201-1000 employeesA while ago
"We were able to avoid our 9% uplift this year because we had issues with billing last year. We were also able to secure a price lock option for the upcoming renewal with little pushback from our rep. We signed 2 months early. "
Company with 201-1000 employeesA while ago
"We were able to add no auto-renew language to our renewal"
Company with 201-1000 employeesA while ago
"We were able to sign a multi-year term with growth of licenses to reduce the uplift. We were also able to add non auto-renew language to the new renewal term with price cap language. "
Company with 201-1000 employeesA while ago
"The Sandbox pricing is tiered as a percentage of your net software spend. For Developer Sandbox users, it's complimentary; for Developer Pro, expect to add 5%; and for more feature-rich environments like Partial Copy and Full Copy, the costs are 20% and 30% respectively. This tiered model applies annually, and it’s worth noting that with an Unlimited Edition (UE) license, a single full copy sandbox is included at no extra charge, offering additional savings."
Company with 201-1000 employeesA while ago
"We were able to reduce the uplift by committing to a multi-year term and adding licenses upon renewal "
Company with 201-1000 employeesA while ago
"We were able to add no auto-renew language to our renewal "
Company with 201-1000 employeesA while ago
"We were able to add no auto-renew language in the new order form, with a price lock language %cap to not exceed for the next term "
Company with 201-1000 employeesA while ago
"We were able to reduce the uplift from 9% down to 5% by agreeing to renew early as well as agree to a 3 year contract. The 5% uplift was only included for year 1 with the second and third year's flat."
Company with 201-1000 employeesA while ago
"We were able to reduce the uplift presented at renewal by adding additional licenses. "
Company with 201-1000 employeesA while ago
"Locking in a multi-year agreement with Salesforce is the best way to avoid the 9% uplift that salesforce is moving to in 2024."
Company with 201-1000 employeesA while ago
"5 free integration users licenses included for all orgs."
Company with 201-1000 employeesA while ago
"When adding 30 users at time of renewal, we attempted to push back on pricing considering the growth. After pushing back twice, they offered us a $1200 total discount for signing a multi-year agreement. This was not worthy of the extra commitment so we proceeded with a 1 year."
Company with 201-1000 employeesA while ago
"Net 45 rarely provided"
Company with 201-1000 employeesA while ago
"Salesforce increased prices on all products as of August 1 2023."
Company with 201-1000 employeesA while ago
"Data storage is a function of # of licenses. More licenses, higher storage limits. "
Company with 201-1000 employeesA while ago
"We were not able to eliminate the 5% added uplift without adding close to 10% of ARR to the contract. Additionally, the MSA strictly states no downgrade changes to your contract within the 30 day window from the renewal. Salesforce upheld this standard, however we were still able to scope down, but the licenses were priced at a higher rate. "
Company with 201-1000 employeesA while ago
"5 Integration users included."
Company with 201-1000 employeesA while ago
"5 - 10% add on spend to waive 5% uplift. "
Company with 201-1000 employeesA while ago
"3% price cap granted with $25k additional spend"
Company with 201-1000 employeesA while ago
"Increasing renewal uplift from 5 to 9%. "
Company with 201-1000 employeesA while ago
"Salesforce increasing standard uplift from 5% to 9% starting December 5th, 2023. "
Company with 201-1000 employeesA while ago
"MC Account Engagement sometimes still on core Salesforce contract. "
Company with 201-1000 employeesA while ago
"5% uplift applied to all renewals with no change in scope"
Company with 201-1000 employeesA while ago
"5% uplift waived by adding on 5% more ACV. "
Company with 201-1000 employeesA while ago
"In March, SFDC released 5 integration user licenses for free. Normally, you have to burn a SFDC cloud user license, so easy savings here. And, each additional integration user is $10/mo. Win. "
Company with more than 1000 employeesA while ago
"We leveraged closing by end of December as an incentive to get the best deal."
Company with 1-200 employeesA while ago
"We got a 30 day extension fee waived as we negotiated our renewal."
Company with more than 1000 employeesA while ago
"Negotiations closed quickly as it was nearly their end of quarter in July."
Company with 1-200 employeesA while ago
"We were able to maintain existing pricing ($53 per user/month) despite reducing our contract substantially. "
Company with 201-1000 employeesA while ago
"Salesforce gave us pricing concessions on a flat renewal after a big push and contentious negotiations, partially because our relationship manager was brand new. "
Company with 1-200 employeesA while ago
"It was possible to get a 40% discount on Sandbox by signing before end of Q1."
Company with more than 1000 employeesA while ago
"75% discount on additional contacts when we did a mid-contract upgrade."
Company with 201-1000 employeesA while ago
"We were able to get a 27% discount on 10 seats without having to push too hard."
Company with 201-1000 employeesA while ago
"We were able to get our sandbox account discounted 60% by agreeing to sign by end of month, which brought the cost down to ~18% of our net license costs. "
Company with 201-1000 employeesA while ago
"We were able to leverage the lack of value that we get from Salesforce, along with our growth, to drive the monthly cost per user by ~20%."
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