TeamViewer delivers secure, scalable remote connectivity with real-time monitoring, AI-powered support, and enterprise-grade compliance for IT and frontline operations.
TeamViewer delivers secure, scalable remote connectivity with real-time monitoring, AI-powered support, and enterprise-grade compliance for IT and frontline operations.
Vendr community insights for TeamViewer
Company with 201-1000 employeesThis year
"TeamViewer has changed the structure of its plans, resulting in cost increases for the majority of users."
Company with 201-1000 employeesA while ago
"By allowing our auto-renewal clause to take effect, we were able to maintain flat pricing with no increase from the previous year."
Company with 201-1000 employeesA while ago
"During our renewal, we explored multiple options and for a reduced pricing structure. A 5% discount with no year-over-year increase was offered, but it required a three-year term since a two-year option is not available."
Company with 201-1000 employeesA while ago
"Teamviewer auto-renewal policy is as follows- notice must be submitted by a
Support ticket or notify in text form at least 28day(s) before the end of the renewal date "
Company with 201-1000 employeesA while ago
"We were able to retain our legacy pricing by maintaining the size of our agreement YoY."
Company with 201-1000 employeesA while ago
"Almost 100% self service on renewals which makes gathering needed documents very difficult "
Company with 201-1000 employeesA while ago
"During a renewal, we were able to save roughly 30% by utilizing a reseller as opposed to going direct through TeamViewer"
Company with 201-1000 employeesA while ago
"We were able to eliminate uplift discussions by anchoring on our prior relationship and lack of communication. We also increased payment terms to Net 90."
Company with 201-1000 employeesA while ago
"TeamViewer's lower tiers (Premium, and Corporate) are "take it or leave it pricing." TeamViewer becomes negotiable in the Tensor sku."
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