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Heap Pricing

Heap, a sophisticated product analytics platform, varies in cost depending on the size of the company's headcount. The contract range for a company with a headcount of 200 typically ranges from $25,400 to $42,400. As the organization expands, so does the cost of Heap. For companies with a headcount of 1,000, the range increases to between $47,400 and $69,600. For a company with more than 1,000 employees, the prices increase further, with a range of $59,200 to $130,400.

In comparison to its competitors such as Threads, CoderPad, Stack Overflow, and Haystack, Heap offers competitive pricing. For example, Threads and CoderPad's pricing for companies with headcounts over 1,000 ranges from $44,300 to $95,900 and $36,200 to $91,200 respectively. Similarly, for large-scale organizations, Haystack's pricing ranges from $39,800 to $83,300. This is an important consideration for potential customers, as pricing plays a critical role in purchasing decisions.

Heap Negotiation Insights

Our platform provides crucial information to aid you in your negotiation process with Heap. We outline key discount levers and valuable commercial items that can be helpful when negotiating your Heap contracts.

Discount Levers

  1. License Count Commitment: Agreeing to a higher number of users/licenses tends to provide solid footing for obtaining higher discounts. Many times, suppliers like Heap are more willing to offer discounts when they foresee a higher user commitment.

Commercial Items

  1. Payment Terms: Payment terms are a common negotiation aspect with suppliers. Typically, if a customer can agree to upfront payment for the year, Heap may be more likely to consider more favorable pricing in return.

To get more discount levers and commercial items to negotiate your Heap contracts effectively, sign up for a free forever Vendr account. We provide a total of XX negotiation insights for Heap on our platform.

Community Insights for Heap

Here are some recent insights from our community on procuring Heap:

  1. "We achieved a 20% discount by paying for 2 years of service upfront." - Community Insight was posted 1 month ago.
  2. "We were able to get the auto-renew clause removed on the upcoming renewal term." - Community Insight was posted 2 months ago.

Learn more about how to leverage these insights by signing up for a free forever Vendr account. Also, you can gain additional insights such as the estimated time to implement Heap, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. There are 12 community insights available for Heap that can help you make an informed decision.

Heap Competitors


Amplitude is a digital optimization system that allows businesses to create superior product experiences. It combines user behavior analysis with targeted communication to help companies extract maximum value from their users.

Check out our guide on Amplitude pricing for more info.


FullStory provides companies with insights into their digital experiences at the finest granularity, enabling them to answer every product question accurately. It is a potent tool for converting customer insights into action to improve the user experience.

Check out our guide on FullStory pricing for more info.


Mixpanel is a business analytics service. It tracks user interactions with web and mobile applications and offers tools for targeted communication with them. The main function of Mixpanel is tracking actions people take in your application rather than only page views.

Check out our guide on Mixpanel pricing for more info.


Pendo is a product cloud creator for digital products and data-driven product teams. Pendo combines powerful product usage analytics with user guidance, communication, feedback, and planning tools to deliver a complete, cross-functional solution.

Check out our guide on Pendo pricing for more info.


WalkMe is a digital adoption platform that enables businesses to simplify the online experience and eliminate user confusion. It's like a GPS for your online service, guiding users every step of the way to successfully complete their online tasks.

Heap Overview

Founded in 2012, Heap has radically reimagined user analytics. This platform automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. By automatically capturing all data, Heap empowers businesses to analyze their users without the need for constant tracking plan updates. With this rich and comprehensive dataset, businesses can derive insights and make intelligent strategic decisions.

Heap differs from traditional analytics platforms with its unique approach to data collection. Instead of tracking certain events and hoping for the best, Heap collects everything. It captures every interaction on your website or in your mobile app from every user. Heap's innovative approach allows businesses to measure everything that's important, not just what they thought to track in advance.

Compliance and Security

Heap prioritizes adhering to top-notch data protection and privacy regulations for its customer base. It complies with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA), ensuring the rights of its European users are respected.

Continuing their commitment to security, Heap is SOC2 compliant, undergoing regular audits to ensure their security measures meet the premium industry standards.

For user-level security, Heap offers both Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities. This way, customers can ensure only the authorized personnel can access their Heap data, adding an extra layer of security.

Heap respects the importance of personally identifiable information (PII), therefore follows stringent policies for its protection and usage. By incorporating these security measures, Heap proves its commitment to its users' privacy and data security.

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Heap by the numbers

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Heap pricing: frequently asked questions

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Meet some of our expert negotiators

Alli Cheaney
Alli Cheaney
Principal SaaS Consultant
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Trey Swaim
Trey Swaim
Principal SaaS Consultant
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Our team has handled over 40,000 negotiations across thousands of suppliers
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Bree Simmons-Yager
Principal SaaS Consultant
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From initial consult to final closing, expect end-to-end transparency and support