MaestroQA
$6,720–$131,000per year
Fast, fair, easy pricing. No sales call required.
MaestroQA
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How much does MaestroQA cost?
Median buyer pays
$23,460
Based on data from 94 purchases, with buyers saving 16% on average.per year
Median: $23,460
$6,720$131,000
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About MaestroQA
MaestroQA Overview
MaestroQA is customer service quality assurance software. We help teams improve customer experience.
MaestroQA's 4 Products
Supports enterprise scale QA with complex workflows, configurable dashboards, multi channel monitoring, coaching pipelines, security controls, and team calibration features for governance and scale.
Full featured quality platform with expanded capacity, white glove implementation, dedicated support, custom SLAs, advanced AI insights, large scale analytics, and volume based pricing for large organizations.
Includes everything in Team plus advanced analytics, root cause analysis, sentiment scoring, deeper integrations (e.g. CRM), and API access ideal for growing operations optimizing agent quality.
Designed for small to mid sized CX teams, this tier includes customizable QA scorecards, real time dashboards, call/chat/email integration, automated workflows, coaching, and performance tracking.
Vendr community insights for MaestroQA
Company with 201-1000 employeesThis year
"While we utilized MaestroQA for some time Zendesk provided a very competitive offer to win our business. After trialing ZendeskQA we determined that there was no sacrifice in features and it allowed us to consolidate multiple tools into one contract."Company with 201-1000 employeesThis year
"MaestroQA didn't budge during renewal negotiations given the time constraint we were operating against; it's important to kick off these discussions early."Company with 201-1000 employeesThis year
"Coming off of a 3-year term, MaestroQA raised our rates 15% despite us increasing user count by 75%."Company with 201-1000 employeesThis year
"We were able to negotiate the waiving of the Dedicated Implementation Manager Support and a 36% discount on unit pricing due to this being a new purchase and to win the business through competitive reviews. "Company with 201-1000 employeesThis year
"We were able to get the entire fees around the Dedicated Implementation Manager Support waived to secure the new partnership and single year contract. This resulted in savings of $10,000 for this one time fee. "Company with 201-1000 employeesThis year
"As a sign of confidence and partnership, MaestroQA will allow new contracts the opportunity to check out the system and will credit the $5,000 in GPT credits if the team decides not to move forward with the annual contract. "Company with 201-1000 employeesA while ago
"We were able to get a 10% discount applied on our renewal by mentioning our budget restrictions and also committing to additional features such as Screen Capture."Company with 201-1000 employeesA while ago
"We were able to receive a 25% discount for committing to a 2 year deal, and case study for 38 Agents. "Company with 201-1000 employeesA while ago
"MaestroQA were very keen to get this signed before end of month and advised pricing would go up 9% the following month. We leveraged their eagerness to get this signed in month, as well as introducing alternatives like Miuros to get pricing down from ~$67k to ~$48k (28%+) and also secure a lower rate for any future agents we added on during the term."Company with 201-1000 employeesA while ago
"MaestroQA is incentivized to give stronger discouting for growth. They planned on doubling their headcount in the next year, so we were able to leverage this growth projection to secure a 20% discount on the agent rates, and secure a strong pricing tier that supports economies of scale. They offered all this on a 1 year agreement, contingent on a quick signature to meet End Of Month deadlines. "About Vendr
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