SurveyMonkey
|Visit surveymonkey.com
How much does SurveyMonkey cost?
Median buyer pays
$16,853
Based on data from 171 purchases, with buyers saving 18% on average.per year
Median: $16,853
$6,488$42,558
LowHigh
See detailed pricing for your specific purchase
About SurveyMonkey
SurveyMonkey Overview
SurveyMonkey is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.
SurveyMonkey's 9 Products
Supports multiple programs and administrators with advanced customization, automation, security, and reporting features—ideal for organizations handling complex application processes.
Deeper customization, and enhanced compliance and automation features—tailored for large enterprises handling high volumes and requiring robust security and control.
SurveyMonkey lets organizations manage users, secure data with encryption and SSO, ensure HIPAA/GDPR compliance, and integrate with tools like Salesforce, Marketo, and Tableau.
Offers full Standard features plus advanced logic (piping, quotas, A/B testing), custom branding, SPSS exports, and faster email support. Response limit: 15,000/year.
Extends Advantage with industry benchmarking, multilingual surveys, click maps, sentiment analysis, response quality scoring, and phone support. Limits: 40,000 responses/year.
Supports unlimited surveys and questions, with up to 1,000 responses/month. Includes skip logic, data export in common formats, quizzes with feedback, and 24/7 email support.
SurveyMonkey is an easy-to-use survey tool for gathering feedback. The Team Advantage plan offers advanced features like custom branding, team collaboration, and enhanced analytics for better insights.
SurveyMonkey is a versatile survey platform for collecting feedback. The Enterprise plan provides advanced features like custom branding, robust analytics, team collaboration, and dedicated support for large teams.
SurveyMonkey is a user-friendly survey tool for gathering insights. The Team Premier plan offers advanced features like custom branding, robust analytics, and team collaboration tools for enterprise-level needs.
Compare prices for similar companies
| Supplier | SurveyMonkey | Qualtrics |
|---|---|---|
| Median Contract Value | $16,853 | $28,313 |
| Avg Savings | 18.31% | 11.28% |
Vendr community insights for SurveyMonkey
Company with 201-1000 employeesThis year
"We added the following language to our contract: " Fees for each renewal term will increase by three percent (3%) over the immediately preceding term ""Company with 201-1000 employeesThis year
"SurveyMonkey came in with a 7% increase at renewal. We were able to push back with a budget constraint and lower it to 3%. "Company with 201-1000 employeesThis year
"We did not adjust our licensing and the SurveyMonkey team came in with a 7% uplift "Company with 201-1000 employeesThis year
"We found that Survey Monkey didn't have the same analytics as Qualtrics or Medallia."Company with 201-1000 employeesThis year
"At renewal we were facing the need to do a large increase in scope, having looked in to Vendr's data and bearing in mind the shift over the last number of years from free features to now paid we pushed for a 60% discounts from the off and were able to land exactly there. "Company with 201-1000 employeesA while ago
"We were able to secure savings via a multi year term. SurveyMonkey is challenging in negotiations but uplifts and renewal increases are best supported in exchange for longer terms. "Company with 201-1000 employeesA while ago
"SurveyMonkey is sunsetting GetFeedback and therefore moving us over to their new product. While SM honored the price from last year's renewal + a 2% uplift, they did not account for the $1000 discount we had previously received. We were able to get this honored to provide a fully flat renewal YoY by referencing we were being forced to make this change and were getting pushback on budget from leadership."Company with 201-1000 employeesA while ago
"After multiple reviews and discussions, we were able to determine that the best route forward was to stay on GetFeedback and remove the current SurveyMonkey instance. This act saved the team ~$5K. The team was able to secure usage of 25K responses for pricing of 7500 responses to support the continued partnership while first securing a 10% discount off of list price of $20K for GetFeedback, and then back down further to $18K. SurveyMonkey shared that the only route for additional savings would come in a move to multi year, which is not a fit for this team's needs."Company with 201-1000 employeesA while ago
"We were able to secure final pricing of $28,500 for the Ultimate Plan, down from the original $40K due to firm budget constraints and a change in the plan not being in the team's set budget. Incredible communication allowing for quick movement and strong savings on this single year renewal and upgrade in tier. "Company with 201-1000 employeesA while ago
"We combined two contracts into one and were able to secure implementation at no cost and a 5% discount to support quick movement on a single year agreement. We were happy with this offer of a 5% discount, seeing as the total contract value went down significantly by a change from SurveyMonkey in offerings. "Company with 201-1000 employeesA while ago
"The team combined two contracts into one and were able to secure implementation at no cost and a 5% discount to support quick movement."Company with 201-1000 employeesA while ago
"Was able to negotiate unlimited responses and a 30% discount on what was paid on previous renewal "Company with 201-1000 employeesA while ago
"The supplier honored the previous discounting with a slight uplift for a 1 year term. They offer further discounts on a multi-year. We also had auto-renewal removed."Company with 201-1000 employeesA while ago
"We were able to get a 12% discount applied for our renewal by pushing back on the pricing and reiterating our budget. We also achieved Net 60 payment terms on a 12 month term, as well as removing the auto-renewal and locking in the same rate for future renewals."Company with 201-1000 employeesA while ago
"We only needed 6 SurveyMonkey user licenses but they are packaged in quantities of 5. We were able to secure a ~43% discount on SurveyMonkey Enterprise Pro and ~73% discount on and Additional User Bundle by leveraging a strict budget and licenses needs. "Company with 201-1000 employeesA while ago
"We were able to work with the Momentive / GetFeedback team to reduce their standard uplift from 7% to 3%"Company with 201-1000 employeesA while ago
"We were able to secure a flat renewal with SurveyMonkey."Company with 201-1000 employeesA while ago
"We were able to secure a 27% discount on a new purchase of Survey Monkey by leveraging a quick signature date (end of month) and budget constraints. "About Vendr
How can Vendr help me?
Vendr guarantees a low cost for software, no sales calls needed.
Meet Ruth, Vendr's AI negotiation agent
Ruth, trained by Vendr's negotiation experts, provides:
Chat with Ruth for free- Comprehensive software pricing benchmarks across dozens of spend categories
- Step-by-step negotiation insights and guidance