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New Relic Pricing

New Relic pricing varies based on the number of users and the volume of data. Savings Plan and Volume Plan options are available, providing flexibility for different business sizes and needs. The pricing changes annually, allowing for adjustments based on usage patterns and business growth.

New Relic provides several pricing tiers, including Basic Users at no cost, Standard Edition with one free full platform user and 100 GB of data per month, and Core Users at $49 per user per month. The Pro Edition offers limitless platform users, advanced administrative capabilities, SAML single sign-on (SSO), and 24x7 support. The Enterprise Edition extends the offering with FedRAMP Moderate and HIPAA eligibility and a 1-hour support response service level agreement (SLA). Full platform users' pricing is based on the edition selected. For original data ingest, the cost is $0.30 per GB, with an additional $0.05 per GB for extended retention. Data Plus option is available at $0.50 per GB for Pro and Enterprise editions.

New Relic Negotiation Insights

For New Relic, negotiation insights show that upgrading plans increased price from $12,000 to $23,000, but after negotiations, allowed to auto-renew for another year at $12,000.

Discount Levers

For an annual contract worth $8,000, further savings could be achieved through a savings plan offered by the company. This was a discount scheme previously believed to be only available for corporations exceeding an annual commitment of $100,000 and anticipating 20% growth.

Commercial Items

New Relic introduced a Live Archive feature for logs, signalling their entrance to the log management market to compete against major providers such as Sumo Logic on price.

There are more in-depth negotiation insights available within Vendr's free forever account, covering more discount levers and commercial items for New Relic. Sign up today to gain more helpful insights for your negotiation of New Relic contracts.

Community Insights for New Relic

Gathering insights from the community is invaluable when evaluating software solutions like New Relic. Here are the two most recent insights shared by our community members:

  1. "We were able to negotiate a 3-month extension while we completed the process of transitioning to DataDog. Annualized Purchase Value Range: $100,000.00 - $150,000.00. Insight was posted recently."
  2. "We were on a legacy New Relic plan and they were saying we were being forced to upgrade. This was making our price go from $12K to $23K. After demoing with Datadog and pushing back significantly, they allowed us to auto-renew for another year on the same plan at $12K. Insight was posted 3 months ago."

For those seeking to dive deeper into the world of New Relic and uncover more about implementation timelines, renewal expectations, and negotiation levers, we encourage you to sign up for a free forever Vendr account. With your free account, you'll gain access to a wealth of community insights, including the estimated time to implement New Relic, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. Join us and tap into the collective wisdom of our community!

New Relic Competitors

Coralogix

Coralogix is a powerful tool for analyzing logs and changing them into actionable insights. It allows organizations to improve their software and business performance, serving as a practical option to explore for those considering New Relic.

Check out our guide on Coralogix pricing for more info.

Grafana

Grafana is a popular open-source tool for visualization, monitoring, and alerting. With its ability to support various datasources and provide real-time insights, Grafana is another competitor that users may want to investigate further.

Honeycomb

Honeycomb provides full-stack observability—designed for high cardinality data and collaborative problem-solving. Its focus on improving on-call duties and incident response for development teams makes it a noteworthy rival for New Relic.

Splunk

Splunk is an advanced platform for searching, monitoring, and analyzing machine-generated big data. Its features like visualization, alerting and report generation make it a viable alternative to New Relic.

Check out our guide on Splunk pricing for more info.

New Relic Overview

New Relic is a prominent player in the field of application performance monitoring (APM). It is a robust digital intelligence platform that caters to the need for real-time analytics and full-stack observability. New Relic's suite of offerings includes:

  • New Relic APM: This tool is designed to provide insightful monitoring of application performances, identify errors, and evaluate user experiences.
  • New Relic Insights: This powerful dashboard collects, stores, and presents all your telemetry data for easy tracking and decision making.
  • New Relic One: Considered as the most comprehensive offering, New Relic One consolidates all observability needs into one platform, allowing users to analyze, troubleshoot, and optimize their entire software stack through a single pane of glass.

These offerings make New Relic an excellent solution for businesses looking to streamline their application performance management process while gaining actionable insights about their software environment.

Compliance and Security

New Relic stands strong in its commitment to ensuring data security and privacy. It is compliant with the General Data Protection Regulation (GDPR), reinforcing its commitment to data privacy.

To further enhance security, New Relic provides Multi-Factor Authentication (MFA) capabilities, adding an extra layer of protection by requiring a second step of verification during login. It also offers Single Sign-On (SSO) capabilities, allowing users to leverage their existing credentials to access the New Relic platform, thus simplifying the login process while maintaining security.

Moreover, New Relic adheres to the Personally Identifiable Information (PII) and Data Processing Agreement (DPA) regulations. This adherence reflects New Relic's commitment to the responsible handling of personal data and its processing in line with legal requirements.

Disclaimer: Please note, New Relic is not available through Vendr Verified.

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New Relic by the numbers

Negotiations handled:
Unique purchasers:
Average contract value:
$
Average savings:
10.8%

New Relic pricing: frequently asked questions

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