NewGet the latest Pricing Intelligence Report

$52,500

Avg Contract Value

17.27%

Avg Savings

$52,500

Avg Contract Value

17.27%

Avg Savings

How much does Tines cost?

Median buyer pays
$52,500
per year
Based on data from 51 purchases, with buyers saving 17% on average.
Median: $52,500
$26,667
$157,499
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Introduction

Tines is a no-code automation platform designed for security and IT operations teams. Unlike traditional SOAR (Security Orchestration, Automation, and Response) tools, Tines emphasizes simplicity and flexibility, allowing teams to build workflows that connect security tools, automate incident response, and streamline repetitive tasks without requiring engineering resources. Organizations use Tines to reduce manual work, accelerate threat response, and integrate disparate security and IT systems into cohesive workflows.

Understanding Tines pricing requires looking beyond published list rates. The platform's consumption-based model—charging primarily by workflow actions executed per month—means total cost depends heavily on automation volume, workflow complexity, and the number of integrations in use. Discounting, contract structure, and negotiation timing all play significant roles in final pricing.


Evaluating Tines or planning a purchase?

Vendr's pricing analysis agent uses anonymized contract data to show what similar companies typically pay and where negotiation leverage exists—whether you're estimating budget, comparing options, or reviewing a quote. Explore Tines pricing with Vendr.


This guide combines Tines's published pricing with Vendr's dataset and analysis to break down Tines pricing in 2026, including:

  • Transparent pricing by tier and consumption model
  • What buyers commonly pay across different deployment sizes
  • Hidden costs like overage fees, professional services, and integration expenses
  • Negotiation levers that create savings opportunities
  • How Tines compares to alternatives like Torq, Splunk SOAR, and Palo Alto Cortex XSOAR

Whether you're evaluating Tines for the first time or preparing for renewal, this guide is designed to help you budget accurately and negotiate with clearer market context.

How much does Tines cost in 2026?

Tines pricing is built around workflow actions—the individual steps executed within automated workflows. Each action represents a task such as querying an API, sending a notification, enriching data, or triggering a downstream process. The more workflows you run and the more complex those workflows are, the higher your monthly action consumption.

Tines offers tiered pricing based on monthly action volume, with additional costs for premium features, professional services, and support. Published list pricing typically starts around $1,500–$2,500 per month for smaller deployments (up to 50,000 actions/month), scaling to $5,000–$15,000+ per month for enterprise deployments with higher action limits, advanced features, and dedicated support.

Total contract value depends on:

  • Monthly action limit: the number of workflow actions included in your plan
  • Tier or plan level: whether you need basic automation or enterprise features (SSO, advanced audit logs, premium integrations, dedicated support)
  • Contract term: annual vs. multi-year commitments
  • Overage rates: charges for exceeding your monthly action limit
  • Professional services: onboarding, workflow design, training, and custom integrations
  • Add-ons: premium connectors, additional environments, or extended retention

Based on anonymized Tines transactions in Vendr's dataset, buyers often secure 15–30% off list pricing through negotiation, particularly when committing to multi-year terms, prepaying annually, or leveraging competitive alternatives during evaluation.

Get your custom Tines price estimate to see what similar companies pay based on your specific requirements.

 

What does each Tines tier cost?

Tines structures pricing around action-based tiers rather than traditional seat-based licensing. The platform offers flexibility for teams of varying sizes and automation maturity, with pricing that scales based on workflow volume and feature requirements.

How much does the Starter tier cost?

Pricing Structure:

The Starter tier is designed for small security or IT teams beginning their automation journey. It includes a monthly action limit (typically 50,000–100,000 actions), core workflow-building capabilities, and standard integrations with common security and IT tools. List pricing generally falls in the $1,500–$3,000 per month range, depending on action volume and contract term.

Observed Outcomes:

Based on Vendr transaction data, teams on the Starter tier often negotiate 10–20% off list pricing when committing to annual contracts or prepaying upfront. Buyers who evaluate alternatives like Torq or Shuffle during the sales cycle frequently secure better terms.

Benchmarking context:

Explore Starter-tier pricing with Vendr to see percentile-based pricing for Starter-tier deployments across different action volumes, helping buyers understand whether their quote reflects typical market outcomes.

 

How much does the Professional tier cost?

Pricing Structure:

The Professional tier targets mid-sized security operations teams with moderate automation needs. It includes higher monthly action limits (typically 100,000–500,000 actions), advanced workflow features, SSO, enhanced audit logging, and priority support. List pricing typically ranges from $3,000–$8,000 per month, depending on action volume and add-ons.

Observed Outcomes:

Vendr data shows that Professional-tier buyers commonly achieve 15–25% discounts through multi-year commitments, annual prepayment, or by demonstrating competitive evaluation. Teams that clearly define their action consumption patterns and negotiate overage protections often secure more favorable terms.

Benchmarking context:

Compare Professional-tier pricing with Vendr to see how your quote stacks up against similar deployments and identify negotiation opportunities.

 

How much does the Enterprise tier cost?

Pricing Structure:

The Enterprise tier is built for large security operations centers (SOCs) and IT teams running high-volume, mission-critical automation. It includes high or unlimited monthly action limits (500,000+ actions or custom limits), advanced security features (SAML SSO, SCIM provisioning, advanced RBAC), dedicated customer success, SLA guarantees, and premium integrations. List pricing typically starts at $8,000–$15,000+ per month, with total contract values often exceeding $100,000 annually for large deployments.

Observed Outcomes:

Based on anonymized Vendr transactions, Enterprise buyers frequently negotiate 20–35% off list pricing, particularly when committing to multi-year deals, prepaying annually, or consolidating other security automation tools. Buyers who engage early in the fiscal cycle and demonstrate clear ROI from automation often achieve stronger outcomes.

Benchmarking context:

Explore Vendr's Enterprise pricing analysis to access percentile benchmarks and negotiation guidance tailored to high-volume deployments, helping buyers assess whether their quote reflects competitive market pricing.

 


What actually drives Tines costs?

Understanding the cost drivers behind Tines pricing helps buyers forecast accurately and identify negotiation opportunities. Unlike seat-based SaaS tools, Tines pricing is primarily consumption-driven, meaning your total cost depends on how much automation you run.

  • Monthly action volume: The number of workflow actions executed each month is the primary cost driver. Each step in a workflow—whether it's an API call, a data transformation, or a notification—counts as an action. Teams with complex workflows or high incident volumes will consume more actions and require higher-tier plans.

  • Workflow complexity: Workflows with many steps, conditional logic, loops, or integrations consume more actions per execution. A simple alert-to-ticket workflow might use 5–10 actions, while a complex incident enrichment and response workflow could use 50+ actions per incident.

  • Number of integrations: Tines charges for certain premium integrations or connectors. While many standard integrations (Slack, email, webhooks, common security tools) are included, advanced or niche connectors may carry additional costs.

  • Tier and feature set: Higher tiers unlock enterprise features like SSO, SCIM provisioning, advanced audit logs, dedicated support, and SLA guarantees. These features add to the base cost but are often non-negotiable for larger organizations with compliance or security requirements.

  • Contract term: Annual contracts typically offer better per-action pricing than month-to-month agreements. Multi-year commitments (2–3 years) often unlock the deepest discounts, particularly when combined with annual prepayment.

  • Overage rates: Exceeding your monthly action limit triggers overage charges, which are often priced at a premium compared to base action rates. Buyers should negotiate overage caps, grace periods, or the ability to roll over unused actions to avoid surprise costs.

  • Professional services: Onboarding, workflow design, training, and custom integrations are typically sold separately. Depending on team maturity and complexity, professional services can add $10,000–$50,000+ to the total contract value.

  • Support level: Standard support is included in most tiers, but premium or dedicated support (faster response times, dedicated CSM, proactive reviews) may carry additional costs, particularly for Enterprise buyers.

Based on Vendr transaction data, buyers who clearly define their expected action consumption, negotiate overage protections, and commit to multi-year terms often achieve 15–30% lower total cost of ownership compared to those who accept initial quotes without negotiation.

Analyze your Tines cost drivers with Vendr to understand how action volume, workflow complexity, and contract structure impact your total spend.

 


What hidden costs and fees should you plan for with Tines?

Beyond the base subscription, several additional costs can significantly impact your total Tines investment. Planning for these expenses upfront helps avoid budget surprises and creates negotiation leverage.

  • Overage fees: Exceeding your monthly action limit triggers overage charges, often priced at a 20–50% premium over base action rates. Buyers should negotiate overage caps, grace periods (e.g., one month of forgiveness per year), or the ability to roll over unused actions month-to-month.

  • Professional services: Onboarding, workflow design, training, and custom integrations are typically sold separately. Depending on team size and automation maturity, professional services can range from $10,000–$50,000+. Buyers should negotiate bundled services, discounted hourly rates, or included onboarding hours as part of the initial contract.

  • Premium integrations: While Tines includes many standard connectors, certain advanced or niche integrations may carry additional licensing or usage fees. Buyers should confirm which integrations are included in their tier and negotiate any add-on costs upfront.

  • Additional environments: Teams that need separate development, staging, and production environments may incur additional costs. Buyers should clarify whether multiple environments are included or priced separately.

  • Data retention and storage: Extended log retention, audit trail storage, or archival features may carry additional costs, particularly for compliance-heavy industries. Buyers should confirm retention limits and negotiate extended retention if required.

  • Support upgrades: While standard support is included, premium or dedicated support (faster SLAs, dedicated CSM, proactive workflow reviews) may be sold as an add-on. Buyers should assess whether premium support is necessary and negotiate it as part of the base contract rather than as a separate line item.

  • Annual price increases: Tines contracts often include annual price escalators (typically 3–8%). Buyers should negotiate to cap or eliminate these increases, particularly in multi-year deals.

  • Migration and integration costs: Migrating workflows from legacy SOAR platforms or integrating Tines with existing security infrastructure may require internal engineering time or external consulting. Buyers should budget for these one-time costs separately.

Based on Vendr data, buyers who proactively negotiate overage protections, bundled professional services, and capped price increases often reduce total cost of ownership by 10–20% compared to those who accept standard contract terms.

Identify hidden Tines costs with Vendr to ensure your budget accounts for all potential expenses.

 


What do companies typically pay for Tines?

Actual Tines pricing varies widely based on action volume, tier, contract term, and negotiation effectiveness. Based on anonymized transactions in Vendr's dataset, here's what buyers commonly pay:

  • Small teams (50,000–100,000 actions/month, Starter tier): Annual contract values typically range from $18,000–$36,000, with buyers often achieving 10–20% off list pricing through annual prepayment or competitive evaluation.

  • Mid-sized teams (100,000–500,000 actions/month, Professional tier): Annual contract values commonly fall between $36,000–$96,000, with negotiated discounts of 15–25% for multi-year commitments or bundled professional services.

  • Large enterprises (500,000+ actions/month, Enterprise tier): Annual contract values often exceed $100,000–$180,000+, with buyers frequently securing 20–35% off list pricing through multi-year deals, annual prepayment, or by consolidating other security automation tools.

Vendr data shows that buyers who engage early in the vendor's fiscal cycle (Tines operates on a calendar year), demonstrate clear ROI from automation, and evaluate alternatives like Torq or Splunk SOAR often achieve meaningfully better pricing.

Discounting is common across all tiers, particularly when buyers:

  • Commit to multi-year contracts (2–3 years)
  • Prepay annually rather than monthly or quarterly
  • Negotiate during fiscal year-end or quarter-end (Q4 is particularly strong)
  • Demonstrate active evaluation of competitive alternatives
  • Consolidate other security automation or SOAR tools

See what similar companies pay for Tines based on your specific action volume, tier, and contract structure.

 


How do you negotiate Tines pricing?

Tines pricing is highly negotiable, particularly for buyers who prepare thoroughly, engage early, and demonstrate clear alternatives. Based on anonymized Tines deals in Vendr's dataset, the following strategies consistently produce better outcomes.

1. Engage early and define your action consumption

Tines pricing is consumption-driven, so accurately forecasting your monthly action volume is critical. Buyers who underestimate consumption face overage charges; those who overestimate pay for unused capacity.

Before engaging Tines, audit your current automation workflows (if migrating from another platform) or estimate action consumption based on expected incident volume, workflow complexity, and integration count. Tines offers action calculators and trial environments to help refine estimates.

Vendr data shows that buyers who provide detailed action forecasts and negotiate overage protections (caps, grace periods, or rollover provisions) often achieve 10–15% lower effective pricing compared to those who accept standard action limits without negotiation.

Benchmarking context:

Vendr's action volume benchmarks show typical consumption patterns by team size, use case, and workflow complexity, helping buyers validate their estimates and negotiate appropriate action limits.

 

2. Anchor to budget and demonstrate ROI

Tines sales teams are trained to sell value and ROI, emphasizing time savings, reduced manual work, and faster incident response. While these benefits are real, buyers should anchor negotiations to budget constraints and internal approval thresholds rather than accepting value-based pricing.

Frame your budget as a hard constraint tied to headcount reduction, tool consolidation, or executive approval limits. For example: "Our budget for security automation is capped at $75,000 annually, and we need to stay within that to get CFO approval."

Vendr data shows that buyers who anchor early and hold firm on budget constraints often secure 15–25% better pricing than those who negotiate primarily on value or ROI.

Competitive benchmarks:

Compare Tines pricing to alternatives to understand how Tines stacks up against Torq, Splunk SOAR, and other automation platforms for similar requirements.

 

3. Leverage competitive alternatives

Tines competes directly with Torq, Splunk SOAR, Palo Alto Cortex XSOAR, Swimlane, and open-source alternatives like Shuffle. Demonstrating active evaluation of these alternatives creates pricing pressure and unlocks negotiation leverage.

Buyers should request parallel quotes from at least two competitors and share (at a high level) that they are evaluating alternatives. Avoid disclosing specific competitor pricing, but make it clear that Tines is not the only option under consideration.

Vendr data shows that buyers who evaluate Torq or Splunk SOAR alongside Tines often achieve 20–30% better pricing compared to single-vendor evaluations.

Negotiation guidance:

Vendr's Tines negotiation playbook provides supplier-specific tactics, timing strategies, and framing guidance tailored to new purchases and renewals.

 

4. Negotiate multi-year terms with annual prepayment

Tines offers its deepest discounts to buyers who commit to multi-year contracts (2–3 years) and prepay annually. Multi-year deals provide revenue predictability for Tines, while annual prepayment improves their cash flow.

Buyers should negotiate multi-year pricing with capped annual increases (ideally 0–3%) and the right to terminate or renegotiate if action consumption changes significantly. Avoid locking into fixed action limits without flexibility to adjust mid-contract.

Based on Vendr data, buyers who commit to 2–3 year terms with annual prepayment often achieve 20–35% lower total cost compared to annual contracts with monthly or quarterly billing.

 

5. Negotiate overage protections and rollover provisions

Overage fees are a common pain point for Tines buyers. Action consumption can spike unexpectedly due to incident surges, new workflows, or integration changes, triggering premium overage charges.

Buyers should negotiate:

  • Overage caps: limit overage charges to a fixed percentage (e.g., 10–20%) above the base contract value
  • Grace periods: one or two months per year where overages are forgiven
  • Rollover provisions: unused actions from low-consumption months roll over to offset future overages
  • Mid-contract adjustments: the ability to increase action limits mid-contract at the original per-action rate rather than overage rates

Vendr data shows that buyers who negotiate overage protections often reduce total cost of ownership by 10–20% compared to those who accept standard overage terms.

 

6. Bundle professional services and negotiate discounted rates

Professional services (onboarding, workflow design, training, custom integrations) are typically sold separately and can add significant cost. Buyers should negotiate bundled services as part of the initial contract rather than purchasing them separately at list rates.

Request a fixed number of included professional services hours (e.g., 20–40 hours for onboarding and training) or negotiate discounted hourly rates (e.g., 20–30% off list) for future services.

Vendr data shows that buyers who bundle professional services into the initial contract often save $5,000–$15,000 compared to purchasing services separately.

 

7. Time your negotiation strategically

Tines operates on a calendar fiscal year, with Q4 (October–December) representing the strongest negotiation window. Sales teams face year-end quotas and are more willing to offer aggressive discounts to close deals before December 31.

Quarter-end periods (March 31, June 30, September 30) also create urgency, though discounts are typically smaller than year-end.

Buyers renewing mid-year should still negotiate aggressively, emphasizing competitive alternatives, budget constraints, and the option to delay renewal or switch vendors.

Vendr data shows that buyers who negotiate during Q4 often achieve 5–10% better pricing compared to mid-year negotiations.

 

Negotiation Intelligence

These insights are based on anonymized Tines deals in Vendr's dataset across a wide range of company sizes and contract structures. Buyers can explore these insights directly using Vendr's free pricing and negotiation tools:

  • Pricing benchmarks: Analyze Tines pricing with Vendr — target price ranges, percentiles, and comparable deals by action volume and tier.
  • Competitive context: Compare Tines to alternatives — how Tines pricing and terms stack up against Torq, Splunk SOAR, and other automation platforms for similar requirements.
  • Negotiation guidance: Get Tines negotiation strategies — supplier-specific playbooks, timing tactics, leverage points, and framing guidance by deal type (new purchase vs. renewal).

 


How does Tines compare to competitors?

Tines competes in the security automation and SOAR market against both traditional enterprise platforms and modern, no-code alternatives. Pricing structures vary significantly across vendors, making direct comparisons challenging. The following comparisons focus on pricing models, typical contract values, and negotiation dynamics.

Tines vs. Torq

Pricing comparison

Pricing componentTinesTorq
Pricing modelAction-based (monthly action limits)Action-based (monthly execution limits)
Entry-level pricing~$1,500–$3,000/month~$2,000–$4,000/month
Mid-tier pricing~$3,000–$8,000/month~$4,000–$10,000/month
Enterprise pricing~$8,000–$15,000+/month~$10,000–$20,000+/month
Overage chargesPremium rates (20–50% above base)Premium rates (20–50% above base)
Professional servicesSold separately, $10K–$50K+Sold separately, $15K–$60K+
Typical annual contract (mid-sized team)$36,000–$96,000$48,000–$120,000

 

Pricing notes

  • Both Tines and Torq use consumption-based pricing, but Torq's list pricing tends to run 10–20% higher for comparable action volumes, particularly at the mid-tier and enterprise levels.
  • Vendr transaction data shows that both vendors commonly negotiate 15–30% below list for multi-year commitments, with Tines often offering slightly more aggressive discounts during competitive evaluations.
  • Torq emphasizes AI-powered workflow suggestions and advanced analytics, which can justify higher pricing for teams prioritizing those features. Tines focuses on simplicity and ease of use, often appealing to teams with limited automation experience.
  • Overage structures are similar, but buyers should negotiate overage caps and rollover provisions with both vendors to avoid surprise costs.
  • Professional services costs are comparable, though Torq's onboarding packages tend to be slightly more expensive due to the platform's broader feature set.

Benchmarking context:

Compare Tines and Torq pricing with Vendr to see how both vendors' quotes stack up for your specific action volume and feature requirements.

 

Tines vs. Splunk SOAR (formerly Phantom)

Pricing comparison

Pricing componentTinesSplunk SOAR
Pricing modelAction-based (monthly action limits)Hybrid: user-based + action-based
Entry-level pricing~$1,500–$3,000/month~$3,000–$6,000/month
Mid-tier pricing~$3,000–$8,000/month~$8,000–$15,000/month
Enterprise pricing~$8,000–$15,000+/month~$20,000–$40,000+/month
Overage chargesPremium rates (20–50% above base)Premium rates or hard limits
Professional servicesSold separately, $10K–$50K+Sold separately, $25K–$100K+
Typical annual contract (mid-sized team)$36,000–$96,000$96,000–$180,000+

 

Pricing notes

  • Splunk SOAR pricing is significantly higher than Tines, often 2–3x more expensive for comparable automation volumes, particularly at the enterprise level.
  • Splunk SOAR uses a hybrid pricing model that combines user-based licensing with action-based consumption, making total cost less predictable and often higher for teams with many users.
  • Vendr data shows that Splunk SOAR buyers often negotiate 20–35% off list pricing, but even with discounts, Splunk SOAR remains more expensive than Tines for most use cases.
  • Splunk SOAR offers deeper integration with the broader Splunk ecosystem (SIEM, observability, analytics), which can justify higher pricing for organizations already invested in Splunk. Tines is vendor-agnostic and integrates equally well with any security stack.
  • Professional services costs for Splunk SOAR are significantly higher due to the platform's complexity and enterprise focus.

Benchmarking context:

Compare Tines and Splunk SOAR pricing to understand the cost trade-offs between a lightweight, no-code platform and a full-featured enterprise SOAR solution.

 

Tines vs. Palo Alto Cortex XSOAR

Pricing comparison

Pricing componentTinesCortex XSOAR
Pricing modelAction-based (monthly action limits)User-based + action-based
Entry-level pricing~$1,500–$3,000/month~$4,000–$8,000/month
Mid-tier pricing~$3,000–$8,000/month~$10,000–$20,000/month
Enterprise pricing~$8,000–$15,000+/month~$25,000–$50,000+/month
Overage chargesPremium rates (20–50% above base)Premium rates or hard limits
Professional servicesSold separately, $10K–$50K+Sold separately, $30K–$150K+
Typical annual contract (mid-sized team)$36,000–$96,000$120,000–$240,000+

 

Pricing notes

  • Cortex XSOAR is one of the most expensive SOAR platforms, often 3–4x more expensive than Tines for comparable automation volumes.
  • Cortex XSOAR uses a hybrid pricing model that combines user-based licensing with action-based consumption, making it less cost-effective for teams with many users or high automation volumes.
  • Vendr data shows that Cortex XSOAR buyers often negotiate 25–40% off list pricing, but even with aggressive discounts, Cortex XSOAR remains significantly more expensive than Tines.
  • Cortex XSOAR offers deep integration with Palo Alto's security portfolio (firewalls, endpoint protection, threat intelligence), which can justify higher pricing for organizations standardized on Palo Alto. Tines is vendor-agnostic and integrates with any security stack.
  • Professional services costs for Cortex XSOAR are among the highest in the market due to the platform's complexity and enterprise focus.

Benchmarking context:

Compare Tines and Cortex XSOAR pricing to evaluate the cost trade-offs between a lightweight, no-code platform and a full-featured, enterprise-grade SOAR solution.

 

Tines vs. Swimlane

Pricing comparison

Pricing componentTinesSwimlane
Pricing modelAction-based (monthly action limits)User-based + action-based
Entry-level pricing~$1,500–$3,000/month~$2,500–$5,000/month
Mid-tier pricing~$3,000–$8,000/month~$6,000–$12,000/month
Enterprise pricing~$8,000–$15,000+/month~$15,000–$30,000+/month
Overage chargesPremium rates (20–50% above base)Premium rates or hard limits
Professional servicesSold separately, $10K–$50K+Sold separately, $20K–$80K+
Typical annual contract (mid-sized team)$36,000–$96,000$72,000–$144,000+

 

Pricing notes

  • Swimlane pricing is typically 50–100% higher than Tines for comparable automation volumes, particularly at the mid-tier and enterprise levels.
  • Swimlane uses a hybrid pricing model that combines user-based licensing with action-based consumption, making total cost less predictable and often higher for teams with many users.
  • Vendr data shows that Swimlane buyers often negotiate 20–30% off list pricing, but even with discounts, Swimlane remains more expensive than Tines for most use cases.
  • Swimlane emphasizes low-code/no-code workflow design and case management features, which can justify higher pricing for teams prioritizing those capabilities. Tines focuses on simplicity and speed, often appealing to teams that want to build workflows quickly without extensive training.
  • Professional services costs for Swimlane are higher than Tines due to the platform's broader feature set and enterprise focus.

Benchmarking context:

Compare Tines and Swimlane pricing to understand the cost trade-offs between a lightweight, action-based platform and a more feature-rich, user-based SOAR solution.

 


Tines pricing FAQs

Finance & Procurement FAQs

What discounts are available for Tines?

Based on anonymized Tines transactions in Vendr's platform over the past 12 months:

  • Multi-year commitments (2–3 years): Buyers typically achieve 20–35% off list pricing when committing to multi-year contracts, particularly when combined with annual prepayment.
  • Annual prepayment: Buyers who prepay annually rather than monthly or quarterly often secure 10–20% additional discounts beyond base pricing.
  • Competitive evaluation: Buyers actively evaluating alternatives like Torq, Splunk SOAR, or Cortex XSOAR frequently achieve 15–25% better pricing compared to single-vendor evaluations.
  • Fiscal timing: Buyers who negotiate during Tines's fiscal year-end (Q4: October–December) often secure 5–10% better pricing compared to mid-year negotiations.
  • Tool consolidation: Buyers consolidating other security automation or SOAR tools into Tines often achieve 10–20% additional discounts as part of a broader platform commitment.

Vendr's dataset shows that buyers who combine multiple levers—multi-year commitment, annual prepayment, competitive evaluation, and fiscal timing—often achieve total discounts of 25–40% off list pricing.

Negotiation guidance:

Vendr's Tines negotiation playbook provides supplier-specific tactics, timing strategies, and framing guidance to help buyers maximize discounts based on their specific deal type and leverage.


How much do companies typically pay for Tines?

Based on Tines transactions in Vendr's database:

  • Small teams (50,000–100,000 actions/month, Starter tier): Annual contract values typically range from $18,000–$36,000, with buyers often achieving 10–20% off list pricing.
  • Mid-sized teams (100,000–500,000 actions/month, Professional tier): Annual contract values commonly fall between $36,000–$96,000, with negotiated discounts of 15–25%.
  • Large enterprises (500,000+ actions/month, Enterprise tier): Annual contract values often exceed $100,000–$180,000+, with buyers frequently securing 20–35% off list pricing.

Vendr data shows that buyers who engage early in the vendor's fiscal cycle, demonstrate clear ROI from automation, and evaluate alternatives often achieve meaningfully better pricing.

Benchmarking context:

See what similar companies pay for Tines based on your specific action volume, tier, and contract structure.


What are common hidden costs with Tines?

Based on Vendr transaction data, the most common hidden costs include:

  • Overage fees: Exceeding your monthly action limit triggers overage charges, often priced at a 20–50% premium over base action rates. Buyers should negotiate overage caps, grace periods, or rollover provisions.
  • Professional services: Onboarding, workflow design, training, and custom integrations are sold separately and can add $10,000–$50,000+ to the total contract value. Buyers should negotiate bundled services or discounted hourly rates.
  • Premium integrations: Certain advanced or niche integrations may carry additional licensing or usage fees. Buyers should confirm which integrations are included and negotiate any add-on costs upfront.
  • Additional environments: Separate development, staging, and production environments may incur additional costs. Buyers should clarify whether multiple environments are included or priced separately.
  • Support upgrades: Premium or dedicated support (faster SLAs, dedicated CSM) may be sold as an add-on. Buyers should negotiate premium support as part of the base contract rather than as a separate line item.
  • Annual price increases: Tines contracts often include annual price escalators (typically 3–8%). Buyers should negotiate to cap or eliminate these increases, particularly in multi-year deals.

Vendr data shows that buyers who proactively negotiate overage protections, bundled professional services, and capped price increases often reduce total cost of ownership by 10–20%.

Benchmarking context:

Identify hidden Tines costs with Vendr to ensure your budget accounts for all potential expenses.


How should I negotiate Tines overage fees?

Based on Tines transactions in Vendr's database over the past 12 months:

  • Overage caps: Buyers often negotiate caps that limit overage charges to 10–20% above the base contract value, preventing runaway costs during high-consumption months.
  • Grace periods: Buyers frequently secure one or two months per year where overages are forgiven, providing flexibility for unexpected spikes.
  • Rollover provisions: Buyers sometimes negotiate the ability to roll over unused actions from low-consumption months to offset future overages, smoothing costs across the year.
  • Mid-contract adjustments: Buyers often negotiate the right to increase action limits mid-contract at the original per-action rate rather than premium overage rates, providing flexibility as automation scales.

Vendr's dataset shows that buyers who negotiate overage protections often reduce total cost of ownership by 10–20% compared to those who accept standard overage terms.

Negotiation guidance:

Vendr's overage negotiation strategies provide specific framing, timing, and fallback options to help buyers secure favorable overage terms.


When is the best time to negotiate Tines pricing?

Based on Vendr transaction data:

  • Fiscal year-end (Q4: October–December): Tines operates on a calendar fiscal year, making Q4 the strongest negotiation window. Sales teams face year-end quotas and are more willing to offer aggressive discounts to close deals before December 31. Buyers who negotiate during Q4 often achieve 5–10% better pricing compared to mid-year negotiations.
  • Quarter-end (March 31, June 30, September 30): Quarter-end periods also create urgency, though discounts are typically smaller than year-end. Buyers should still leverage quarter-end timing to push for concessions.
  • Renewal windows: Buyers renewing mid-year should negotiate aggressively, emphasizing competitive alternatives, budget constraints, and the option to delay renewal or switch vendors. Engaging 60–90 days before renewal gives buyers maximum leverage.
  • Early engagement: Buyers who engage early in the sales cycle (3–6 months before decision deadline) have more time to evaluate alternatives, build competitive pressure, and negotiate favorable terms.

Vendr data shows that buyers who time negotiations strategically and combine fiscal timing with competitive evaluation often achieve 15–30% better pricing compared to rushed, last-minute negotiations.

Negotiation guidance:

Vendr's Tines timing strategies provide month-by-month guidance on when to engage, when to push, and when to close based on Tines's fiscal calendar and sales cycles.


Product FAQs

What's the difference between Tines tiers?

Tines offers three primary tiers—Starter, Professional, and Enterprise—differentiated by monthly action limits, feature sets, and support levels:

  • Starter: Designed for small teams beginning their automation journey. Includes core workflow-building capabilities, standard integrations, and basic support. Monthly action limits typically range from 50,000–100,000 actions.
  • Professional: Targets mid-sized teams with moderate automation needs. Includes higher action limits (100,000–500,000 actions), advanced workflow features, SSO, enhanced audit logging, and priority support.
  • Enterprise: Built for large SOCs and IT teams running high-volume, mission-critical automation. Includes high or unlimited action limits (500,000+ actions or custom limits), advanced security features (SAML SSO, SCIM provisioning, advanced RBAC), dedicated customer success, SLA guarantees, and premium integrations.

What integrations are included with Tines?

Tines includes hundreds of pre-built integrations with common security and IT tools, including Slack, email, webhooks, Jira, ServiceNow, Splunk, CrowdStrike, Palo Alto Networks, Microsoft Defender, and many others. Most standard integrations are included in all tiers. Certain advanced or niche integrations may carry additional costs. Buyers should confirm which integrations are included in their tier and negotiate any add-on costs upfront.

Can I build custom integrations with Tines?

Yes. Tines supports custom integrations via webhooks, APIs, and HTTP actions, allowing teams to connect virtually any tool or service. Tines also offers professional services to help design and build custom integrations for complex use cases.

What is a workflow action in Tines?

A workflow action is an individual step executed within an automated workflow. Examples include querying an API, sending a notification, enriching data, transforming a field, or triggering a downstream process. Each action counts toward your monthly action limit. Complex workflows with many steps, conditional logic, or loops consume more actions per execution.

How do I estimate my monthly action consumption?

Tines offers action calculators and trial environments to help buyers estimate consumption. Buyers should audit current automation workflows (if migrating from another platform) or estimate based on expected incident volume, workflow complexity, and integration count. Vendr data shows that buyers who accurately forecast consumption and negotiate overage protections often achieve 10–15% lower effective pricing.


Summary Takeaways: Tines Pricing in 2026

Based on analysis of anonymized Tines deals in Vendr's dataset, pricing is highly negotiable, particularly for buyers who prepare thoroughly, engage early, and demonstrate clear alternatives. Recent data from Vendr shows that buyers who prepare carefully and evaluate alternatives often secure meaningfully better pricing.

Key takeaways:

  • Tines pricing is consumption-driven, based primarily on monthly workflow action volume. Accurately forecasting consumption and negotiating overage protections are critical to controlling total cost.
  • Discounting is common across all tiers, with buyers typically achieving 15–30% off list pricing through multi-year commitments, annual prepayment, and competitive evaluation.
  • Hidden costs—overage fees, professional services, premium integrations, and annual price increases—can add 10–30% to total contract value. Buyers should negotiate these upfront.
  • Fiscal timing matters. Buyers who negotiate during Tines's fiscal year-end (Q4: October–December) often achieve 5–10% better pricing compared to mid-year negotiations.
  • Competitive evaluation creates leverage. Buyers who evaluate Torq, Splunk SOAR, or other alternatives alongside Tines often achieve 20–30% better pricing.

Regardless of platform choice, the most important step is clearly defining requirements, understanding total cost drivers, and benchmarking pricing against comparable deals before committing.

 

Vendr's pricing and negotiation tools analyze anonymized transaction data to surface percentile-based benchmarks, competitive comparisons, and observed negotiation patterns, helping buyers assess how a given Tines quote compares to recent market outcomes for similar scope.

 


This guide is updated regularly to reflect recent Tines pricing and negotiation trends. Consider revisiting it ahead of any new purchase or renewal to account for changing market conditions. Last updated: February 2026.