Blackbaud is a cloud computing provider that serves the social good community—nonprofits, foundations, corporations, education institutions, healthcare organizations, religious organizations, and individual change agents.
Contact for quotePricing Model: Personalized QuoteBilling: Annual BillingTerm Length: CustomPopular Features: Comprehensive financial management and fundraising tools
Negotiating with Blackbaud
Negotiation Tips
Introduce competition to leverage better pricing. Inform Blackbaud that other vendors are quoting lower prices for similar functionalities. This creates urgency for Blackbaud to rethink their pricing or terms.
Removing auto-renewal from the contract could help maintain negotiation leverage for future discussions. Indicate to Blackbaud that your finance team requires manual renewals to prevent any unexpected price increases.
Offer to serve as a reference or participate in a marketing case study contingent on reaching agreeable terms. This helps enhance the relationship and possibly secures a better deal.
Conduct a review of current usage to identify any underutilized features or licenses. Use this information to negotiate a reduction in cost based on adjusted needs.
Negotiate for better pricing in exchange for more favorable payment terms, like upfront payments or extended payment cycles. This can make a compelling case for Blackbaud to offer a discount.
Upgrades/downgradesYes, Blackbaud offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $50k.
What real buyers recommend in the negotiation process
Company with 201-1000 employeesThis quarter
In threatening to churn, their team asked for competitor pricing and material to match or potentially beat it.
Company with 201-1000 employeesThis quarter
We were able to see slight discount for growth as well as additional options for savings for a longer term agreement.
Company with 201-1000 employeesA while ago
YourCause prices based on employee headcount. We were able to parlay a mid-contract true up due to employee growth into an early renewal discussion. They initially prescribed uplifts (SPI) of ~4-5% of each year of a multi-year renewal, or of 12% on a one year. We were able to secure the year 1 price of the multiyear proposal for a 12 month contract by citing budget constraints and previous partnership challenges.
Additional Info
What is Blackbaud?
Blackbaud is a cloud computing provider that serves the social good community—nonprofits, foundations, corporations, education institutions, healthcare organizations, religious organizations, and individual change agents.
Blackbaud's 1 Product
YourCause
Blackbaud is a cloud computing provider that serves the social good community—nonprofits, foundations, corporations, education institutions, healthcare organizations, religious organizations, and individual change agents.
News that may impact Blackbaud pricing or negotiations