The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
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About

FireHydrant

FireHydrant is a modern incident management tool allowing your SRE and DevOps team to resolve, learn from, and mitigate incidents in the future.

|Visit firehydrant.com

How much does FireHydrant cost?

Median contract value
$33,195
per year
Based on data from 41 purchases, with buyers saving 21% on average.
Median: $33,195
$10,488
$71,100
LowHigh
See detailed pricing for your specific purchase

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How does FireHydrant price and package their products?
View pricing on FireHydrant's website
Select a product to view FireHydrant pricing
Trial Account
Free for two weeksPricing ModelFree TrialBillingN/ATerm Length14 daysPopular FeaturesUnlimited incidents, Slack & MS Teams integrations

Compare prices for similar companies

Supplier
FireHydrant
Rootly
Median Contract Value$33,195$10,080
Avg Savings21.47%27.96%

Negotiating with FireHydrant

Negotiation Tips

Presenting competition as an alternative during negotiations enhances your leverage significantly. When you let the supplier know that competitors have quoted lower pricing or provided additional value, you can prompt a more favorable response. Make it clear that you prefer FireHydrant but are compelled to consider cost differences.
If offering a commitment to a multi-year plan, emphasize how rare such agreements are for your finance team. This tactic can leverage a significant discount since multi-year contracts generally come with reduced rates.
In the context of potential overages, it’s crucial to negotiate their complete removal or a waiver. By highlighting previous usage and expressing the need for predictable budgeting, you can often eliminate these fees while encouraging an early renewal.
If costs are exceeding budget, consider a scope reduction as a negotiation tactic. Communicating that a decrease in features is necessary for budgetary constraints can push the vendor to offer better rates while reducing the service's extent.
Offering to act as a reference or participate in a case study can serve as potential leverage to secure better pricing. It communicates commitment and partnership, thus prompting the vendor to accommodate your pricing requests.

Considerations when buying FireHydrant

OwnershipFireHydrant
Fiscal year endDecember
Best months to buyJanuary, December
Payment TermsAnnual payment, Monthly payment option available
Upgrades/downgradesYes, FireHydrant offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $100k.

Vendr community insights for FireHydrant

What real buyers recommend in the negotiation process

Company with 201-1000 employeesThis quarter
On our new purchase, we were faced with budget restraints; leveraging competition and a 24 month agreement, we were able to reduce our pricing by 25% Additionally we requested additional users and was able to obtain free of charge throughout the term.
Company with 201-1000 employeesThis year
We needed to reduce users by 50%, which led to a ~20% increase in per user rates. By leveraging a 2 year agreement, case study and our current financial position we were able to renew at the same per user rate as last year.
Company with 201-1000 employeesThis year
Leveraging Pricing Anchor/Budget, Leadership Involvement, and Competition effectively facilitated a flat renewal with FireHydrant despite initial expectations for increased spending due to user growth. We were able to lean on issues with inaccurate reporting on users to justify remaining at 32 users to reflect actual needs instead of needing to pay for 80 users. This resulted in us being able to stay below $10k in spend vs. being required to spend $24k to accommodate "growth."
Company with 201-1000 employeesA while ago
Fire Hydrant will provide better rates if willing to commit to growth upfront throughout the term

Additional Info

What is FireHydrant?

FireHydrant is a modern incident management tool allowing your SRE and DevOps team to resolve, learn from, and mitigate incidents in the future.
FireHydrant's 1 Product
FireHydrant
FireHydrant is a modern incident management tool allowing your SRE and DevOps team to resolve, learn from, and mitigate incidents in the future.

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests

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