Gladly
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How much does Gladly cost?
Median buyer pays
$24,150
per year
Median: $24,150
$14,323$78,521
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See detailed pricing for your specific purchase
About Gladly
Gladly Overview
Gladly pioneers AI-powered, people-centered customer service, unifying omnichannel conversations into a single lifelong thread.
Gladly's 2 Products
Gladly Hero delivers unified customer view, omnichannel voice/chat/SMS/email/social, and 10-seat minimum per-seat licensing—perfect for mid-market and large CX teams.
Sidekick delivers AI-powered self-service, multi-channel automation, and contextual agent hand-off—perfect for CX teams.
Compare prices for similar companies
| Supplier | Gladly | Decagon |
|---|---|---|
| Median Contract Value | $24,150 | $432,750 |
Vendr community insights for Gladly
Company with 201-1000 employeesA while ago
"For a new purchase, Gladly was willing to offer Hero AI Support users for $155/user/month (normally $180)."Company with 201-1000 employeesA while ago
"Gladly was willing to offer an additional discount in exchange for signature by the end of the month (October)."About Vendr
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