Presenting competitors as an alternative has proven effective in negotiations. When discussing GrowthBook, emphasize that you have obtained quotations from other A/B testing platforms that offer similar functionality at a significantly lower price. This can put pressure on GrowthBook to match or beat those prices based on your budget constraints, enhancing your negotiating position.
When renewing with GrowthBook, emphasize that you were not anticipating an uplift in pricing, especially since many providers offer discounts as users grow. Communicate that your internal budget allocates only a slight increase to ensure continuity without the expected uplift. This tactic can help maintain your current pricing levels or secure further reductions.
Stress the potential for growth within your organization that will lead to increased usage of GrowthBook. Request for rate reductions based on anticipated volume increases, as larger contracts typically come with lower per-user costs. This approach helps initiate conversations about economies of scale.
Encourage GrowthBook to provide a one-time discount by highlighting that the current pricing does not align with your financial expectations. Given the competitive landscape, suggest that the discount could carry over to the next term, establishing a precedent for favorable pricing terms.
Highlight to GrowthBook that your finance and legal teams require the removal of auto-renewal clauses from the contract to maintain control over budget and vendor relationships. Convey that while the services are valuable, contractual flexibility is non-negotiable.