The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
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About

Kibo

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the ...

|Visit kibocommerce.com

How much does Kibo cost?

Kibo's pricing structure is designed to be transparent and flexible, allowing businesses to select the specific products and features that align with their needs. Their platform includes various packages for Order Management, B2C & DTC Commerce, and B2B Commerce, each offering tiered functionalities from foundational to advanced levels. Pricing is based on the number of order lines ingested rather than GMV, making it cost-effective as it scales with the business's actual usage.The company also emphasizes a composable approach, where businesses can implement only what they need at any given time, thus managing their budget more effectively. Kibo's modular pricing allows users to customize their package and roll out solutions at their own pace, which can lead to significant ROI gains for clients. Additionally, Kibo is recognized as a leader in the industry, which may influence pricing strategies during negotiations.
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How does Kibo price and package their products?
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Starter
Contact for pricingPricing ModelCustomized based on usage (number of order lines ingested)BillingMonthly or AnnualTerm LengthFlexiblePopular FeaturesReal-time inventory visibility and intelligent order orchestration

Negotiating with Kibo

Negotiation Tips

Presenting competitive offers as leverage in negotiations can significantly impact the pricing and terms you secure with Kibo. It's essential to indicate that you are exploring multiple vendors and highlight any competitor pricing to motivate Kibo to be more competitive. Ensure to clearly communicate that your finance team requires you to evaluate other options, particularly if their pricing or features don't align with your expectations.
If your organization plans to expand the use of Kibo’s services, emphasize the economies of scale that come with increased licensing or usage. This can be a strong negotiation lever to secure a better per-user cost or overall pricing structure, ensuring that your growth is reflected in lower rates as your user base expands.
Leverage the anticipated growth in your usage of Kibo's services to negotiate better pricing tiers. Clearly outline how increased transaction volume or user numbers should correspond with lower pricing, thereby justifying a request for cost reductions based on the principle of economies of scale.
Before finalizing discussions with Kibo, ensure that you have reviewed your current usage to confirm that you are not overpaying for unused features or services. Present this analysis during negotiations to advocate for a pricing adjustment that better reflects your actual use.
If there is a proposed price uplift, argue against it by referencing your usage and budget constraints. State that your organization has budgeted for a specific increase in spending that does not include any uplift, especially if you have not experienced a corresponding increase in service value or functionality.
To maintain negotiation leverage for future agreements, ask for the removal of any auto-renewal clauses from the contract. This will require more regular evaluations of Kibo’s offerings versus potential alternatives.

Considerations when buying Kibo

OwnershipPrivate
Fiscal year endDecember
Best months to buyDecember, January, June
Payment TermsNet 30, Annual payment upfront
Upgrades/downgradesYes, Kibo offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $100k.

Additional Info

What is Kibo?

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the ...
Kibo's 1 Product
Kibo
Kibo is a headless eCommerce platform that offers rich commerce functionality and full flexibility, ready to use out of the box and customizable to users' needs. The platform is designed to unify the digital storefront and back-office operations, streamline customer experiences, and optimize commerce for a variety of companies.

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