Introduce competitors as a viable alternative to Mirakl, emphasizing their pricing and added benefits to negotiate a more favorable contract. Highlight that your finance team requires you to explore competitive options, framing the negotiation as a necessary step to validate value for money. This increases your leverage as the vendor will feel pressured to match or better any competitive offers.
Discuss your financial expectations regarding uplift reduction. Make it clear that the maximum allowable increase for this renewal should align directly with the competitive landscape, especially if previous contract terms did not explicitly state an uplift. Leverage your budgetary limits to frame this expectation during negotiations with Mirakl.
Emphasize the legal and procedural requirements from your finance team to remove automatic renewal clauses from the contract. This will give you greater flexibility when negotiating future terms and pricing without the constraint of being locked in on a potentially unfavorable rate.
If you plan to onboard additional users on the Mirakl platform, leverage this growth potential to negotiate better pricing terms. Stress your company's projected growth and require the vendor to offer a scalable pricing plan that rewards increasing usage.
Position your willingness to serve as a reference or participate in marketing case studies as a 'give' to facilitate better pricing or contractual terms. This tactic plays into the vendor's desire for customer success stories to bolster their portfolio, creating a mutually beneficial scenario.