To leverage your current negotiations, actively present competing offers you have received from other vendors. If another supplier has quoted a lower price for similar functionality, communicate this to Nintex. Highlight the urgency as your finance team is strongly considering the overall costs involved, suggesting that you need to be priced at or below a specific number in order to renew. This tactic not only signals potential churn but also emphasizes your need for a more competitive price in order to proceed.
Since you need to manage costs carefully, utilize the uplift removal tactic when discussing your Nintex contract. Indicate that you expected a less significant price increase compared to other vendors. Emphasize that the uplift was not previously indicated in your agreement, and leverage your organization's size, the continued usage of Nintex, and the expectation for better pricing terms. This can significantly lower your ongoing costs, particularly if your usage has remained stable or even increased.
Focus on removing auto-renewal clauses from the Nintex contract as a requirement for proceeding with the negotiation. Emphasize that your finance team mandates the removal of auto-renewal provisions due to past negative experiences. Framing this requirement as essential will not only facilitate better negotiation terms but also demonstrate your commitment to being an informed consumer of their services.