The 2025 SaaS Trends Report:Uncover the top purchases, pricing trends, and AI's impact  
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About

Orum

Empower your inside sales team by automating the hardest parts of outbound calling. Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly.

|Visit orum.com

How much does Orum cost?

Median contract value
$21,000
per year
Based on data from 78 purchases, with buyers saving 23% on average.
Median: $21,000
$5,400
$64,858
LowHigh
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How does Orum price and package their products?
View pricing on Orum's website
Select a product to view Orum pricing
Launch
$250Pricing Modelper user/month (billed annually)BillingAnnualTerm Length1 yearPopular FeaturesUnlimited calls, Virtual Salesfloor, AI Parallel Dialing

Compare prices for similar companies

Supplier
Orum
Five9
Median Contract Value$21,000$9,073
Avg Savings23.45%-

Negotiating with Orum

Negotiation Tips

Introduce competing offers as a tactic to negotiate better terms or pricing. Mention specific competitors, detailing how their offerings and costs compare to Orum. Highlight the urgency of budget constraints and leverage the competitive landscape to pressure Orum into providing a more favorable deal.
If you plan on increasing your usage significantly, use this as a negotiating point. Communicate that you require an economy of scale which justifies a decrease in rates as your team grows. Be clear that a large user base should command better pricing.
Communicate your organization's policy about not agreeing to auto-renewals in contracts. Emphasize the importance of having the flexibility to reassess partnerships on an annual basis, which will encourage better terms and prevent negative budget impacts.
Challenge any proposed price increases upon renewal by emphasizing that these were not anticipated. Base your argument on industry standards that often allow for more favorable pricing when expanding services, rather than increasing costs.
Offer to become a reference or partake in a case study in exchange for better pricing. This demonstrates commitment to the supplier while leveraging their need for positive user testimonials to negotiate favorable terms.

Considerations when buying Orum

OwnershipOrum is a privately held company.
Fiscal year endDecember 31
Best months to buyDecember, June
Payment TermsAnnual billing, Monthly billing available upon request
Upgrades/downgradesYes, Orum offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $50k.

Vendr community insights for Orum

What real buyers recommend in the negotiation process

Company with 201-1000 employeesThis year
We were able to save over $10,000 on a mid-contract upgrade through re-negotiating our license cost and agreeing to extend our contract by 18 months.
Company with 201-1000 employeesThis year
We were able to get our licenses reduced by 30% through signing a 18 month contract.
Company with 201-1000 employeesThis year
We secured a discounted rate of $25/user/month in exchange for 25% seat growth.
Company with 201-1000 employeesThis year
We previously purchased via self-service for the Ascend tier. At renewal this year we pushed to work with a rep directly; even though we were only renewing 1 user, we reduced our monthly rate from $500 to $350.
Company with 201-1000 employeesA while ago
Offered economies of scale growth pricing upon renewal
Company with 201-1000 employeesA while ago
This supplier will discount up to 50% if they are a referral from another company, especially if that company referring them has lower pricing they will price match. In this case, they were referred to this supplier from a colleague who just bought this tool at $185 PUPM, so we leveraged this pricing knowledge to get the same deal instead of the list pricing they were quoting at $350 PUPM.
Company with 201-1000 employeesA while ago
We secured a 50% discount on seat costs by leveraging competition with Koncert.
Company with 201-1000 employeesA while ago
We were able to secure over a 30% discount and a month of free service on a new purchase with Orum for 20 licenses by leveraging signing date (end of month) and logo usage.
Company with 201-1000 employeesA while ago
Orum was able to meet budget needs for the renewal, and we were able to maintain all previous users, with a decreased internal budget.

Additional Info

What is Orum?

Empower your inside sales team by automating the hardest parts of outbound calling. Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly.
Orum's 5 Product
Ascend
Empower your inside sales team by automating the hardest parts of outbound calling. Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly.
Launch
Empower your inside sales team by automating the hardest parts of outbound calling. Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly.
Orum Dialer
Empower your inside sales team by automating the hardest parts of outbound calling. Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly.

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