Utilize the advantage of competition by presenting other CRM options that meet your needs at a lower cost or with additional features. Position the vendor against these alternatives to negotiate a better deal.
If the current pricing includes a significant uplift upon renewal, anchor your negotiation by stating that you expect the absence of additional charges given your anticipated usage, perhaps due to underutilization or satisfaction issues.
By prioritizing the removal of auto-renewal clauses from your contract, you retain negotiation leverage. Emphasize your finance team's new requirements for not entering auto-renewal agreements.
Gather quotes from competitors and present them as leverage in negotiations with Pipedrive. By highlighting the specific features and pricing, you can encourage Pipedrive to match or beat these offers.
Offer your company as a reference or agree to participate in a case study as a value-add in exchange for better pricing or terms. This can enhance Pipedrive's marketing value and strengthen your negotiating position.