Leveraging offers from alternative suppliers can significantly improve your negotiating position. In this situation, you can highlight lower quotes or better terms from competitors while maintaining that your preference is for Risk Ledger's solution, contingent on matching those price points. This will pressure them to offer you a competitive deal or reaffirm the unique value they bring.
During the contract negotiations, push for the removal of any proposed price uplift. Given that organizations are typically sensitive to budget impacts, emphasize that you were not expecting an uplift based on previous agreements or market standards. If you maintain a steady or even reduced usage profile, this tactic is likely to yield positive results.
Express the necessity for removing auto-renewal clauses as a standard requirement from your finance or legal teams. This adds flexibility to your contract management and prevents potential issues with unplanned renewals. Highlight that removing auto-renewal is essential for transparency in financial planning and control.
Offering to partake in a case study or provide a testimonial can serve as a valuable trade-off for a reduced price. Suppliers value such endorsements, and this could lead to negotiations for a more favorable agreement based on their need for social proof in the industry.
In the context of potential scope increases, emphasize your organization's growth trajectory and the associated requirement for a pricing structure that accounts for higher user numbers. By negotiating better unit economics based on user growth, you can secure more favorable pricing agreements.