Presenting potential alternatives during negotiations can create a sense of urgency and competitive advantage. When negotiating with Salsify, leverage any offers or quotes you might have received from competitors to press for a better deal. Highlight how Salsify's price compares favorably or unfavorably against those options, which can help extract better pricing or terms.
If you're uncertain about fully committing to Salsify, request a shorter-term agreement, such as month-to-month or a 6-month contract. This may require convincing the vendor of your hesitance, particularly regarding ROI, but can lead to better pricing and terms as you can appeal for reduced wanting commitments. Make sure to highlight any growth potential or scaling needs to build your case.
Discuss the possibility of waiving overage fees during renewal discussions to eliminate unexpected costs and ensure predictability in pricing. If you have a robust usage pattern, making a case that continued usage should be rewarded can help get these fees removed altogether or reduced.
Highlight the potential for acting as a case study or reference for Salsify in exchange for better pricing. Many suppliers want to showcase customer success, and your willingness to publicly endorse their product can be leveraged as a negotiation tool. Make it clear that you want a mutually beneficial relationship.
If you have encountered any product issues during the trial period, prepare to articulate them during negotiations. Use these as leverage to discuss pricing reductions, particularly if enhancements or fixes are needed. Establishing that the product has shortcomings compared to expectations can carry significant weight in negotiations.
The auto-renewal clauses can often tie you into agreements without allowing you to assess value over time. Stress that removal of auto renewal is a condition of proceeding with negotiation. This can often lead to greater flexibility during both contract negotiation and future renewals.