Present competition as an alternative during negotiations to highlight the need for improved pricing and terms. Communicate that you are evaluating alternatives and provide a specific competitor quote if available. This can create leverage and encourage the vendor to offer better rates to retain your business.
If you plan to increase the number of users, leverage this growth during negotiations to achieve better pricing. Emphasize the need for economies of scale and request lower rates as usage increases. This highlights to the vendor that they stand to gain more business in the long run.
Review current usage and ensure that your contract reflects actual utilization. If your team heavily utilizes Scribe, communicate this and request pricing adjustments based on increased usage. This tactic can help avoid overpaying for unused seats or features.
Negotiate the removal of any proposed uplift in pricing during contract renewal. Mention that your budget did not account for such increases and argue that pricing should remain stable if usage is consistent. Highlight that many vendors do not raise prices with continued partnership.
Identify areas where overage fees might apply and ask for those charges to be waived, especially if you can demonstrate high usage or potential growth. This approach can incentivize the vendor to offer better terms given your ongoing commitment.