Ruth, Vendr's AI negotiation agent, reveals pricing and winning negotiation tactics instantly

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User Interviews

User Interviews connects researchers to a 6M proprietary panel for rapid, reliable participant recruiting across methods, emphasizing speed, quality, and integrations.

|Visit userinterviews.com

How much does User Interviews cost?

Median contract value
$9,100
per year
Based on data from 40 purchases.
Median: $9,100
$4,130
$39,036
LowHigh
See detailed pricing for your specific purchase
Meet Ruth, Vendr's AI negotiation agentRuth
Ruth, trained by Vendr's negotiation experts, provides:
  • Comprehensive software pricing benchmarks across dozens of spend categories
  • Step-by-step negotiation insights and guidance
Chat with Ruth for free
How does User Interviews price and package their products?
View pricing on User Interviews's website
Product: 
Pay As You Go
$49/sessionPayment TermsannuallyPopular FeaturesAudience features: 5+ million participants, rich targeting, quality guaranteeAdd-OnsAdvanced B2B targeting (+$45/session)

Negotiating with User Interviews

Negotiation Tips

Introduce competitive pricing to leverage for a better deal. By communicating that another vendor has cheaper pricing or better value, you can negotiate from a position of strength. Present the specifics of the competitor's offer to emphasize your budget constraints and need for a better price.
When negotiating a plan that anticipates user growth, emphasize that your growing user base should lead to lower per-user rates. This could result in overall cost savings as you scale and ensure that pricing remains competitive and reflects your increase in usage.
Request to waive overage fees in exchange for committing to an early or extended contract term. Highlight that you want to avoid unexpected costs that could impact your budget negatively as your usage increases.
Negotiate to eliminate auto-renewal clauses in your contract. Such clauses can lock you into unfavorable terms in future years, and removal is often seen favorably by providers as it maintains your negotiation leverage for future contracts.
Offer to serve as a case study participant or reference in exchange for better pricing or terms. This can be a valuable marketing tool for the supplier, and leveraging it can help you secure a better deal.

Considerations when buying User Interviews

OwnershipUser Interviews is a private company.
Fiscal year endDecember 31
Best months to buyDecember, January, June
Payment TermsAnnual billing, Pay per session
Upgrades/downgradesYes, User Interviews offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $20k.

Additional Info

What is User Interviews?

User Interviews connects researchers to a 6M proprietary panel for rapid, reliable participant recruiting across methods, emphasizing speed, quality, and integrations.
User Interviews's 5 Product
Research Hub: Workflow
Workflow delivers unlimited collaborators, automated scheduling with calendar sync, and automated incentive payouts (3% fee option)—perfect for lean research teams.
Research Hub: CRM
CRM delivers CSV imports, dynamic segmentation, and prepaid incentives with 3% processing fee—perfect for research ops teams.
Recruit: Pay As You Go
Pay As You Go delivers per-completed-session billing, access to a 6M+ participant panel, and self-serve signup—perfect for students and sole practitioners.
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