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What is Freshservice?

Freshservice is a cloud-based IT service management (ITSM) software designed to streamline your service desk operations. It offers powerful automation tools to manage incidents, assets, and more, ensuring efficient and effective IT service delivery. Freshservice provides immense value by enhancing productivity, reducing downtime, and improving overall IT service quality.

How much does Freshservice software cost?

Based on Vendr’s internal transaction data for Freshservice, the minimum price varies based on a company's specific needs. However, the maximum price for Freshservice software can reach up to $195,000. Our data also reveals that the average cost for Freshservice is about $21,000 annually.

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Freshservice Product Descriptions

Freshservice ITSM

Freshservice ITSM is a cloud-based ITSM software for your service desk, equipped with powerful automation tools to manage incidents, assets, and more. Try Freshservice ITSM Software today to enhance your IT service management.

Vendr community insights for Freshservice

Here are some recent insights from our community regarding Freshservice:

  • "We leveraged the current discount rate and used that in tandem with a pre-set budget and C-Suite escalation to maintain pricing on a flat, 1-year renewal."
  • "They tried to remove our 10% discount, but we added 1 more Pro Seat to keep the discount, ultimately saving at renewal."

How can I get a percentage off list price for Freshservice?

Vendr customers typically achieve a lower price than what is listed on Freshservice's official website. On average, our customers save around 22%, which translates to approximately $3,700 in savings. By leveraging Vendr's expertise and community insights, you can ensure you get the lowest price on Freshservice software.

How does Vendr help me get the lowest price on Freshservice?

Vendr uses insights from more than 20 unique purchasers and over 30 completed deals to help users get the lowest price on Freshservice software. Here’s how we do it:

  • Economies of Scale: We leverage bulk purchasing to secure lower prices.
  • Expected Growth: We anticipate your future needs to negotiate better terms.
  • Multi-Year Commitments: We negotiate longer-term agreements for better rates.
  • Quick Sales Process Signatures: We expedite the purchasing process to take advantage of time-sensitive offers.
  • End-of-Quarter Signatures: We time purchases to coincide with supplier sales targets.
  • Case Study References: We use your success stories to negotiate favorable terms.

Vendr can assist you in achieving similar savings. Create a free Vendr account today to explore these benefits.

What's the best way for me to get the lowest price for Freshservice on my own?

Vendr's Premium Intelligence provides deeper community insights, pricing benchmarks, contract analysis, stack savings review, and SaaS experts on demand, empowering your procurement team to secure the lowest price for Freshservice software. Here’s how:

  • Pricing Benchmarks: Compare your costs against industry standards.
  • Community Insights: Access real-world experiences and strategies from other users.
  • Stack Savings Review: Optimize your software stack for cost efficiency.
  • Contract Analysis: Get expert reviews of your agreements to identify savings opportunities.
  • SaaS Experts on Demand: Consult with experts to navigate complex purchasing decisions.

Why do Department Heads prefer purchasing Freshservice through Vendr?

Vendr eliminates unnecessary sales calls, outdated channel partners, and long sales cycles. This paves the way for:

  • Elimination of Unnecessary Sales Demos: Focus on what matters without redundant presentations.
  • Faster Access to Software: Get up and running quickly without delays.
  • Accelerated Time-to-Value: Achieve ROI faster with streamlined procurement.
  • Budget Ownership: Maintain control over your spending.
  • Adherence to Company Policy: Ensure compliance with internal procurement guidelines.

This approach allows department heads to maximize software ROI and maintain strong relationships with their finance and procurement teams.

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