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Hightouch Pricing

Hightouch offers a tiered pricing structure designed to accommodate a range of needs for SaaS users. The Starter tier is available at $350 per month, providing an accessible entry point for smaller teams or those just beginning to integrate their data. For more advanced features and capabilities, the Pro tier is priced at $800 per month. For businesses with specific requirements, Hightouch also provides custom pricing under its Business tier, tailored to fit unique organizational needs.

For larger organizations, Hightouch's pricing scales with company size, offering contract ranges that reflect the number of users and the scope of the deployment. For a headcount of 200, prices range from $14,500 to $28,300, while a headcount of 1,000 sees a range from $24,400 to $45,100. For companies with a headcount exceeding 1,000, the pricing can range from $38,200 to $93,100. These figures are designed to provide a clear expectation of investment for decision-makers evaluating Hightouch for their SaaS stack.

To explore Hightouch's features and see how it can fit into your SaaS stack, sign up for a free forever Vendr account.

Hightouch Negotiation Insights

When it comes to negotiating your Hightouch contract, it's essential to approach the conversation with a clear understanding of your leverage points. Here's a sneak peek into the kind of insights you can expect from Vendr when you're at the negotiation table:

Discount Lever: Annual Payment Upfront

One effective discount lever is to offer to pay for your Hightouch subscription annually, upfront. Suppliers often prefer the certainty of cash in hand and may be willing to offer a discount in exchange for this commitment. This can be a win-win, securing you a better rate while providing the supplier with immediate revenue.

Commercial Item: Service Guarantees

In your Hightouch contract, it's crucial to negotiate service guarantees. This includes uptime, availability, and performance metrics. Make sure to define clear compensation or penalties if Hightouch fails to meet these agreed-upon standards. This not only protects your business but also incentivizes the supplier to maintain a high level of service.

To unlock more discount levers and commercial items to utilize when negotiating your Hightouch contracts, we invite you to sign up for a free forever Vendr account. With Vendr, you'll gain access to negotiation insights for Hightouch, empowering you to secure the best possible terms for your SaaS investments.

Community Insights for Hightouch

Gaining insights from those who have walked the path before us is invaluable, especially when it comes to navigating the SaaS landscape. Here are the two most recent community insights shared by fellow Hightouch users:

  1. "We retained our legacy subscription with multiple connection points at no additional cost year-over-year. This was a significant win for us, considering the value these connections bring to our operations." - Community Insight was posted 2 months ago.
  2. "Hightouch is changing their pricing structure, and we were initially forced to upgrade to the Business plan, which significantly increased our contract. However, by emphasizing our budget constraints due to the forced upgrade, we managed to negotiate the contract down to a more manageable figure." - Community Insight was posted 3 months ago.

If you're seeking more pearls of wisdom or want to dive deeper into the world of Hightouch, we encourage you to sign up for a free forever Vendr account. By joining our community, you'll unlock a treasure trove of insights, including the estimated time to implement Hightouch, what to expect for your renewal, and other discount levers that can be implemented if you find yourself in a negotiation standoff. Currently, there are several community insights available for Hightouch, each offering a unique perspective to help you make the most informed decisions.

Hightouch Overview

Hightouch is a cutting-edge platform that revolutionizes how businesses leverage their data. By bridging the gap between data warehouses and operational tools, Hightouch empowers organizations to sync their customer data across their entire tech stack, ensuring that teams have access to the most up-to-date information. This synchronization capability enables marketing, sales, and customer success teams to execute more effectively on their strategies, driving growth and enhancing customer experiences.

Compliance and Security

Hightouch takes security and compliance seriously, ensuring that customer data is handled with the utmost care. The platform is compliant with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA), providing users with the assurance that their data privacy needs are met. Additionally, Hightouch adheres to SOC2 standards, a testament to its commitment to high levels of security, availability, processing integrity, confidentiality, and privacy.

To further bolster security, Hightouch incorporates Multi-Factor Authentication (MFA) and Single Sign-On (SSO) capabilities. These features not only enhance the security posture of the platform but also offer a streamlined and user-friendly authentication process. By prioritizing the protection of Personally Identifiable Information (PII), Hightouch demonstrates its dedication to maintaining a secure environment for all its users.

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Hightouch by the numbers

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Meet some of our expert negotiators

Alli Cheaney
Alli Cheaney
Principal SaaS Consultant
We work for you
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Trey Swaim
Trey Swaim
Principal SaaS Consultant
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Our team has handled over 40,000 negotiations across thousands of suppliers
Bree Simmons-Yager
Bree Simmons-Yager
Principal SaaS Consultant
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From initial consult to final closing, expect end-to-end transparency and support