Smartsheet is a software as a service (SaaS) offering collaboration and work management for the foundation of managing projects, programs, and processes that scale.
For large Enterprise deployments (500+ seats), customers typically achieve 48-53% discounts. Multi-year terms unlock deeper discounts, with 5-year terms offering 55-70% discounts.
The break-even point for upgrading from Business to Enterprise occurs at 75+ users when you need 2+ premium add-ons, or at 125+ users for basic deployments. Enterprise becomes cost-effective for larger deployments.
Negotiate multiple connectors simultaneously for better pricing, present your complete integration roadmap, and consider Smartsheet's Advanced Work Management package for better rates.
Bundling add-ons with your Smartsheet Enterprise subscription can deliver significant savings compared to purchasing them individually. Customers who negotiate bundled packages typically achieve 35-45% discounts on the total contract value.
Premium Support typically costs $15,000-$25,000 annually and can significantly impact user adoption and ROI. Allocate 20% of your software budget to support and training in year one.
Negotiate annual usage commitments with rollover credits for unused capacity, secure volume discounts, and include 'burst capacity' allowances to protect against unexpected spikes.
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