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Userlytics Pricing

Userlytics offers a flexible approach to pricing, catering to the diverse needs of businesses seeking to enhance their user experience research. With a model that includes both all-you-can-eat plans and customizable packages, Userlytics ensures that companies of all sizes can access its comprehensive suite of tools. While specific pricing details are tailored to individual requirements, Userlytics is known for its commitment to providing value through its services. Prospective users can take advantage of a free trial to explore the platform's capabilities before committing to a paid plan.

For those ready to dive into the full Userlytics experience, the pricing structure is designed to scale with your company's needs. Whether you're a startup looking to understand your user base or a large enterprise aiming to refine your digital products, Userlytics has a solution that aligns with your objectives. To obtain the most accurate and current pricing information, it is recommended to reach out directly to Userlytics. This ensures that you receive a proposal that reflects the latest offerings and complies with your specific user research requirements.

Userlytics Negotiation Insights

When it comes to negotiating your Userlytics contract, it's essential to understand the various factors that can influence the final price. At Vendr, we've gathered data-driven insights to help you navigate the negotiation process with confidence.

Discount Lever: Volume Commitment

One effective discount lever for Userlytics is committing to a higher volume of usage. Suppliers are often willing to offer better pricing in exchange for the assurance of a larger, guaranteed user base. Consider your organization's growth projections and negotiate a volume discount that aligns with your anticipated needs.

Commercial Item: Payment Terms

Another aspect to consider is the payment terms. Negotiating favorable payment terms, such as extended payment periods or upfront payment discounts, can have a significant impact on your overall software budget. Userlytics may be open to such arrangements if it means securing a long-term partnership.

To access a comprehensive list of negotiation insights for Userlytics, including additional discount levers and commercial items, we invite you to sign up for a Vendr free trial account. Discover the full spectrum of strategies to optimize your software procurement process.

Community Insights for Userlytics

Here are some recent insights shared by our community about Userlytics:

  1. "We were able to secure a 25% discount on a new purchase through firm budget, new partnership, and quick signature. Userlytics reduced scope in an effort to show savings. Pay attention to any edits in length of sessions when presented with updated pricing." - Community Insight was posted 4 months ago.
  2. "Userlytics offers a free trial. Paid plans are typically all-you-can-eat or you have the option to customize a package to your needs." - Community Insight was posted recently.

Learn more about how to leverage these insights by signing up for a free forever Vendr account. When you join, you'll gain access to additional insights such as the estimated time to implement Userlytics, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. Currently, there are a total of 2 community insights available for Userlytics. Join us to unlock the full potential of your SaaS procurement strategy.

Userlytics Competitors


PlaybookUX is a user testing and research platform that offers businesses insights into user interactions with their products. With a focus on qualitative data, PlaybookUX provides video-based feedback from real users, which can be invaluable for understanding the user experience. Their pricing is considered moderate ($$) in the market, and they offer a range of services that cater to both small and large businesses. PlaybookUX is a strong alternative for those looking for detailed user feedback without a hefty price tag.


UserTesting has established itself as a leader in the user research space, offering a comprehensive platform for companies to gather feedback on websites, mobile apps, and real-world experiences. With the acquisition of UserZoom in April 2023, UserTesting has expanded its capabilities, promising product enhancements and a larger panel network in the near future. Pricing for UserTesting is highly customizable and varies depending on the plan, number of users, and features selected. They are known for their human insights platform, which provides deep understanding of target audience behavior and motivations. UserTesting's pricing symbol is $$$, indicating a higher price point compared to some competitors.

Check out our guide on UserTesting pricing for more info.


UserZoom offers an all-in-one UX research tool that enables brands to test and measure user experience on websites, apps, and prototypes. They pride themselves on being the only platform that combines all necessary tools for comprehensive UX research. UserZoom's market share is low, but they are considered a leader in the user research category. Their contract ranges vary based on company headcount, with pricing for a headcount of 200 ranging from $14,400.00 to $29,800.00, and for a headcount of 1001 from $57,000.00 to $117,100.00. UserZoom is compliant with GDPR, SSO, SOC2, PII, and DPA, ensuring that they meet the latest standards for data protection and privacy. Their pricing symbol is $$, indicating a moderate price range.

In summary, when considering Userlytics and its competitors, it's important to weigh the unique features, pricing structures, and compliance statuses of each option. PlaybookUX, UserTesting, and UserZoom each offer distinct advantages that may align differently with your company's user research needs and budget constraints.

Userlytics Overview

Userlytics is a cutting-edge SaaS platform designed to revolutionize the way businesses gather and analyze user experience data. With its intuitive interface and robust feature set, Userlytics empowers organizations to conduct insightful usability testing, user interviews, and surveys. This platform is tailored to meet the needs of a diverse range of users, from UX professionals and market researchers to product managers and digital marketers. By leveraging Userlytics, companies can make data-driven decisions to enhance their digital products, ensuring a seamless and engaging user experience.

Compliance and Security

Userlytics is committed to maintaining the highest standards of data protection and privacy. The platform is fully compliant with the General Data Protection Regulation (GDPR), ensuring that user data is handled with the utmost care and respect for privacy. Additionally, Userlytics adheres to the rigorous requirements of SOC2, demonstrating its dedication to security, availability, processing integrity, confidentiality, and privacy.

To further bolster security, Userlytics incorporates Multi-Factor Authentication (MFA) and Single Sign-On (SSO) capabilities, providing users with secure and convenient access to their accounts. These features are essential in safeguarding sensitive information and protecting against unauthorized access.

Userlytics also ensures compliance with regulations concerning Personally Identifiable Information (PII) and Data Processing Agreements (DPA), upholding its responsibility to manage user data responsibly and transparently. This commitment to compliance and security makes Userlytics a trusted partner for businesses seeking to optimize their user experience without compromising on data protection.

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Userlytics by the numbers

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Alli Cheaney
Alli Cheaney
Principal SaaS Consultant
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Trey Swaim
Principal SaaS Consultant
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Bree Simmons-Yager
Principal SaaS Consultant
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