By presenting offers from competitors as a viable option, you can create leverage in your negotiations. Highlight any significant cost differences and requested features. Let the current vendor know that financing constraints are impacting your pursuit of the best value, and be clear that to secure your business, they must meet or beat competing offers.
If you're considering expanding user seats, emphasize how the anticipated growth can help drive pricing down. Suggest that your company will need to see economies of scale reflected in pricing as user numbers rise. This approach can initiate a conversation about better rates for larger user bundles.
Ensure you explore all discounts mentioned in their proposals, particularly those that don't seem to be limited to one-time offers. If any product features come at a premium, try to negotiate a discount as a condition of engagement. Since offers often come with terms that could be misinterpreted as one-off, it's vital to clarify the intentions behind discounts.
Identify any overages baked into the pricing structure and present a case for waiving them, especially if usage was lower than previously anticipated. Having evidence of usage trends will help strengthen this negotiation angle. Stress that growth should be encouraged, not penalized financially.
If facing a proposed uplift in the pricing structure, assertively make the case for removing or reducing these increases. Use historical data showing stable or increasing usage levels to back your need for consistent pricing and highlight that existing partnerships typically don’t lead to cost increases. Providing market comparisons acting as benchmarks can support this claim.