Introduce competition by clearly stating that you are evaluating similar tools that offer better pricing or features. This can compel Contify to provide more favorable terms to retain you as a customer. Make sure to present comparisons and emphasize any existing price differences or additional functionalities you can leverage from competitors.
Using a multi-year contract as a negotiating tactic can signal to Contify your long-term commitment. Emphasize that multi-year contracts are rare for your finance team unless significant discounts are offered. Force the discussion on pricing if they're aiming for a long-term deal in the future, encouraging favorable pricing now.
If your organization anticipates growth, communicate that you plan to scale up your usage significantly. This can put pressure on Contify to offer lower rates to accommodate the higher volume, aligning the pricing with economies of scale.
Negotiate with Contify to waive overage fees, especially if you can demonstrate predictable usage patterns. Present this as a necessary factor for renewal as it encourages internal growth and use of their service, providing them with valuable user data.
Emphasize the requirement of your finance/legal team for no automatic renewal in the new contract. This change can give you increased leverage for negotiations as it prevents being locked into unfavorable terms in future engagements.
If your team lacks confidence in ROI with Contify's current setup, emphasize the need for month-to-month or shorter contracts. This can provide leverage for negotiating on the current terms, allowing for flexibility if performance does not meet expectations.