Dovetail
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How much does Dovetail cost?
Median buyer pays
$22,250
Based on data from 49 purchases.per year
Median: $22,250
$10,800$64,320
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About Dovetail
Dovetail Overview
Dovetail centralizes customer feedback with AI-powered analysis, semantic search, and collaborative research workflows to turn insights into product decisions.
Dovetail's 4 Products
Companies struggling to consolidate and analyze scattered customer data can utilize Dovetail's platform to enhance their understanding of customer insights. Dovetail's tools automate qualitative data analysis and enhance collaboration between teams, allowing businesses to unlock actionable insights from customer feedback and interactions.
Organizations can streamline customer analytics and insights by leveraging Dovetail's enterprise solution, which integrates and analyzes diverse customer feedback sources such as interviews, support tickets, and reviews. This platform uses AI to automate transcription, highlight key moments in customer interactions, and organize feedback into thematic clusters, enabling teams to make informed decisions quickly.
Companies seeking to unify customer data and insights can leverage a platform like Dovetail, which aggregates information from sources like user interviews, support tickets, and product feedback. This platform offers AI-powered features to streamline data analysis, such as automatic transcription, key moment highlighting, and thematic clustering of feedback.
Enables teams to efficiently analyze and synthesize customer feedback and user research by transforming qualitative data into actionable insights. Provides capabilities such as AI-driven transcription, automated summarization, and collaborative analysis to support product, design, and customer experience decisions.
Vendr community insights for Dovetail
Company with 201-1000 employeesThis year
"Was able to cut user count down from 15 additional to only 10 that are included in base plan offering"Company with 201-1000 employeesA while ago
"We were able to use Vendr to ensure confidence that the rate proposed was consistent with other transactions so we felt comfortable proceeding with a flat rate for our renewal. "Company with 201-1000 employeesA while ago
"Dovetail is a supplier that will support discounting based on team's budget goals, even for single year agreements. Stronger discounting attached to longer agreements - great partner to work with and grow a contract with."Company with 201-1000 employeesA while ago
"We were able to secure a discount of $7,200 for loyalty in partnership. This is the price of 10 users which is an impressive win. "Company with 201-1000 employeesA while ago
"In exchange for a multi year agreement, we were able to secure a partnership discount of $18K, equalling pricing of $18K for 20 users in the first year and $25,200 for 20 users in the second year. "Company with 201-1000 employeesA while ago
"Dovetail are only open to negotiation if it relates to Enterprise - For Business + Professional, Dovetail have no flexibility on price. "Company with 201-1000 employeesA while ago
"We were able to lock down legacy pricing even with single year terms. We used the levers of multi year and competition to stress test this as best and final and confirmed we reached the floor. Huge win is around terms - Net 90 and quarterly payment terms negotiated!"Company with 201-1000 employeesA while ago
"Dovetail does not offer discounts or negotiate for the Business Tier, only the Enterprise tier. "Company with 201-1000 employeesA while ago
"Dovetail do not provide order forms or create custom contractual terms on self-service plans. If you require custom contracting, you would need to consider an evaluation to upgrade to a premium subscription (either Business or Enterprise). They have also advised they do not offer discounts, as pricing is standardized for everyone."Company with 201-1000 employeesA while ago
"Dovetail said they did not discount under 100 users and even with utilizing budget constraints, no discounting was obtained under 100 users. "About Vendr
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