Surfboard is a smarter, simpler, and fairer team planning tool that helps to automate scheduling, reduce costs, and meet service-level agreements. It also provides team insights and integrates with existing systems to make sure the right people are in the right place at the right time.
Everything in Pro Real-time management dashboards Real-time adherence and performance metrics Monthly and quarterly executive business reviews Enterprise grade security including SAML SSO Custom data exports
Everything in Scalers Ticketing and telephony system integrations Forecasting by custom channel Performance and schedule analytics Dedicated customer success manager Monthly business reviews
Automated intraday scheduling for service and non-service tasks Shift planning including rotations and round robins Time off and HRIS integrations Clock in/out, overtime and timesheet exports Timezone management Slack and Calendar integrations (Google, Outlook)