Enables businesses to establish and manage their online reputation by collecting customer reviews, responding to feedback, and monitoring performance at no cost. The Free plan includes features such as claiming a Trustpilot profile, automating review collection (up to 50 invitations per month), and responding directly to reviews to foster customer engagement and improve service.
Plus
Businesses seeking to enhance their online reputation and build trust with customers can use this entry-level plan to collect and display customer reviews, gain basic insights through sentiment analysis, and manage team collaboration with support for a limited number of user accounts. Core capabilities include sending automated review invitations, showcasing feedback on their website using TrustBox widgets, and accessing essential analytics to monitor customer sentiment.
Designed to support businesses managing multiple locations and teams, this solution enables the collection, organization, and analysis of customer reviews at scale. Key capabilities include advanced analytics, customizable TrustBox widgets, higher automated review invitation limits, and multi-domain support, allowing stakeholders to gain deeper insights into customer sentiment and reputation trends while facilitating collaborative oversight across up to 20 user accounts[1][4].