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Hiver Pricing

Hiver offers flexible pricing that scales with the user's specific requirements and the headcount. For a headcount of 200, the pricing ranges between $13,100 and $27,300 annually. For organizations with a larger headcount of 1000, users could expect to pay between $23,500 and $49,300 total annually. For those with over 1001 headcount, the cost escalates to a range between $35,300 and $90,300 per annum.

It's important for organizations to reach out to Hiver directly for accurate pricing as costs may vary based on specific plans, features, and services required. For comparison, competitors such as Front offer alternative solutions that may have different pricing structures.

Hiver Negotiation Insights

Within Vendr's SaaS buying platform, you can discover specific discount levers and commercial items to help in your negotiation process for Hiver.

Discount Levers

One notable strategy is a longer commitment term. Consider reaching a 24-month agreement, as it's been reported that this can lead to a negotiation with no price uplift after three rounds of pushback.

Commercial Items

In the realm of payment terms, using annual upfront payments might be a good move to negotiate for net 60 payment terms. Leveraging this during negotiation had proven successful in the past.

To gain access to a wider range of negotiation insights for Hiver, sign up for a free forever Vendr account - your source for strategic and data-driven SaaS purchase negotiations.

Community Insights for Hiver

Here are some recent insights from our community on procuring Hiver:

  1. "We were able to secure a 15% discount for this new purchase by voicing budget constraints." - Community Insight was posted 2 months ago.

To delve deeper into the world of SaaS procurement and to access a wealth of community insights, we encourage you to sign up for a free forever Vendr account. By joining Vendr, you'll unlock additional insights such as the estimated time to implement Hiver, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. Currently, there are multiple insights available for Hiver that can guide you through your procurement journey.

Hiver Competitors


Front is a renowned competitor in the customer support management market. It provides a shared inbox service for businesses to manage their customer conversations. With features like collaborative emailing, automated routing, workflows, and analytics, Front is a major competitor for Hiver. However, each software has its distinct features, and the best choice depends on your business requirements and preferences. It is appropriate to make a thorough comparison and evaluation before making a decision.

Check out our guide on Front pricing for more info.

Hiver Overview

Hiver is a leading online community platform designed for organizations of all sizes. Its offerings include robust tools for building, managing, and engaging communities. Hiver suits a wide variety of businesses, providing customizable user profiles, access rights, and branding tailored to fit your organization's needs.

Compliance and Security

When it comes to compliance and security, Hiver takes a prioritized approach. It ensures the handling and processing of data aligns with high-standard practices and legal regulations, including GDPR and SOC2. Furthermore, it incorporates secure access measures with MFA (Multi-Factor Authentication) & SSO (Single Sign-On) capabilities, further enhancing its security stance. In line with its commitment to data privacy, Hiver strictly adheres to PII (Personally Identifiable Information) and DPA (Data Protection Act) regulations.

Please note that the provided information reflects the latest regulatory compliances and product offerings of Hiver. For further details, we recommend contacting Hiver directly or visiting their official website.

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Hiver by the numbers

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Hiver pricing: frequently asked questions

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Meet some of our expert negotiators

Alli Cheaney
Alli Cheaney
Principal SaaS Consultant
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Trey Swaim
Trey Swaim
Principal SaaS Consultant
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Our team has handled over 40,000 negotiations across thousands of suppliers
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Bree Simmons-Yager
Principal SaaS Consultant
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