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GoTo

GoTo is a comprehensive IT support and business communication software that offers a range of services including phone systems, customer engagement, video conferencing, and remote IT management. It also provides specialized solutions for various sectors such as healthcare, legal, education, and automotive, enabling professionals to work efficiently from anywhere.

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How much does GoTo cost?

Median buyer pays
$17,593
per year
Based on data from 98 purchases, with buyers saving 21% on average.
Median: $17,593
$2,904
$54,052
LowHigh
See detailed pricing for your specific purchase

About GoTo

GoTo Overview

GoTo is a comprehensive IT support and business communication software that offers a range of services including phone systems, customer engagement, video conferencing, and remote IT management. It also provides specialized solutions for various sectors such as healthcare, legal, education, and automotive, enabling professionals to work efficiently from anywhere.

GoTo's 21 Products

GoTo Central: Base logo
GoTo Central: Base

The solution enables administrators to monitor, update, and troubleshoot remote computers from a centralized dashboard, supporting tasks such as software deployment, policy enforcement, and system health monitoring.

GoTo Connect: Connect CX logo
GoTo Connect: Connect CX

CX delivers multichannel inbox (phone, SMS, WhatsApp), AI call transcription with summaries, and 99.999% uptime SLA—perfect for customer service teams.

GoTo Connect: Contact Center logo
GoTo Connect: Contact Center

Delivers omnichannel voice, chat, and SMS routing, real-time analytics & reporting, and call monitoring (listen/whisper/barge)—perfect for contact center teams.

GoTo Connect: Phone System logo
GoTo Connect: Phone System

Delivers unlimited auto attendants, integrated video meetings for 250 participants, and free calls to 50+ countries—perfect for distributed teams.

GoTo MYPC: Corporate logo
GoTo MYPC: Corporate

Delivers per-computer managed remote access, SSO and MFA authentication, and audit/reporting with admin controls—perfect for IT admins.

GoTo MYPC: Personal logo
GoTo MYPC: Personal

Delivers $44.00/mo per computer, access to up to 20 computers, and file transfer & remote printing—perfect for individual remote workers.

GoTo MYPC: Pro logo
GoTo MYPC: Pro

Delivers 2-50 managed computers, per-computer pricing (~$44/mo), and 1 admin with up to 50 users—perfect for small teams.

GoTo Pro: Individuals logo
GoTo Pro: Individuals

Enabling secure remote access for individuals and small businesses, this solution allows users to connect to their computers from virtually anywhere to manage files, applications, and system settings as if they were sitting in front of the device.

GoTo Pro: Power Users logo
GoTo Pro: Power Users

Delivers 2–50 computers per account, $33/computer/mo pricing, and unlimited users—perfect for IT teams and MSPs.

GoTo Pro: Small Businesses logo
GoTo Pro: Small Businesses

Delivers 2-50 computers per plan, $41.50/computer/mo pricing, and unlimited users with central admin tools—perfect for small businesses.

GoTo Training: Plus logo
GoTo Training: Plus

Delivers 200-attendee sessions, session recording and playback, and payment processing—perfect for training teams.

GoTo Training: Pro logo
GoTo Training: Pro

Designed to facilitate efficient delivery of virtual training sessions, this platform enables organizations to create, manage, and track interactive online courses for employees, customers, or partners.

GoTo Training: Starter logo
GoTo Training: Starter

Enables organizations to deliver interactive online training to remote or hybrid teams, providing tools for live instruction, attendee engagement, and performance measurement.

GoToMeeting: Business logo
GoToMeeting: Business

Delivers 250-participant meetings, cloud recordings, and SSO admin controls—perfect for professional teams.

GoToMeeting: Enterprise logo
GoToMeeting: Enterprise

Enterprise delivers up to 250-attendee meetings, AES-256 encryption, and dedicated customer success—perfect for IT managers.

GoToMeeting: Professional logo
GoToMeeting: Professional

Delivers 150-attendee meetings, HD video, and meeting recording—perfect for distributed teams.

GoToWebinar: Enterprise logo
GoToWebinar: Enterprise

Large-scale virtual events, training sessions, and online conferences can be managed and delivered securely using customizable webinar modes, interactive engagement tools, and comprehensive analytics.

GoToWebinar: Lite logo
GoToWebinar: Lite

GoToWebinar Lite delivers up to 250-participant webinars, unlimited recording storage, and automated email reminders—perfect for small marketing teams.

GoToWebinar: Pro logo
GoToWebinar: Pro

Automates the delivery of virtual events and webinars, enabling organizations to host, manage, and analyze interactive online sessions for large audiences.

GoToWebinar: Standard logo
GoToWebinar: Standard

Delivers 250-attendee events, 1 organizer license, and 10 channel pages—perfect for marketers and training teams.

LogMeIn Rescue logo
LogMeIn Rescue

Delivers remote control on Windows/Mac/Linux/iOS/Android, session recording for audits, and SSO plus SOC 2 compliance—perfect for IT teams.

Compare prices for similar companies

Supplier
GoTo
Airmeet
Median Contract Value$17,593$18,500
Avg Savings20.76%-

Negotiation insights

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RenewalsNew purchases

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Vendr community insights for GoTo

Company with 201-1000 employeesThis year
"GoTo requires POs for any agreement over $25k USD."
Company with 201-1000 employeesA while ago
"GoTo was coming in with a 9% increase, no change to our contract. After pushing back and leaning on a firm budget, we were able to maintain flat pricing. "
Company with 201-1000 employeesA while ago
"We were able to maintain our previous pricing when descoping our users by 14% on our 12 month renewal with an annual commitment "
Company with 201-1000 employeesA while ago
"Goto's system does not allow them to create contract proposals before the month the renewal is in. Was hard to get a proposal from rep. "
Company with 201-1000 employeesA while ago
"Would not co term two separate agreements when descoping licenses. Uncooperative and not considerate of common sense requests when looking to right size and align contracts."
Company with 201-1000 employeesA while ago
"Gave 3 months free in the form of a 15 month contract for the price of a 12 month contract contingent upon an EOM signature in October."
Company with 201-1000 employeesA while ago
"Supplier was unnecessarily difficult in facilitating a license reduction. Two contracts existed- one main contract and another to purchase additional licenses. Proposed a coterm but then backtracked and said that they could not cancel or modify the dates of the additional license agreement or do anything for less than a 12 month period. Ultimately, moved forward with two agreements to achieve the desired # of seats needed. 3% lift on per license price."
Company with 201-1000 employeesA while ago
"GoTo provided us with a 6-month contract on renewal because we planned on moving away from them. "
Company with 201-1000 employeesA while ago
"Was able to secure a 10% discount on a one year contract for LastPass after emphasizing budget constraints and bringing in competition."
Company with 201-1000 employeesA while ago
"We leveraged the security breaches over the past year to secure a discount on the upcoming renewal. "
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