Powered by Vendr AI
SaaS Insights for

Experience the Vendr difference and never overpay for software again.

Zendesk Pricing

Zendesk offers a variety of pricing tiers catered to your business needs. Some key pricing information is as follows:

  • Tier Support Professional: $49 per agent/month $588/year for 1 agent or $59 per agent/month, $5,880/year for 10 agents
  • Tier Support Enterprise: $125 per agent/month or $99 per agent/month $1,188/year for 1 agent, $11,880/year for 10 agents
  • Tier Support Team: $19 per agent/month $228/year for 1 agent, $25 per agent/month or $2,280/year for 10 agents

Contract ranges for different headcounts are also available:

  • 200 headcount: $19,400.00 to $37,200.00
  • 1000 headcount: $36,500.00 to $91,900.00
  • 1001+ headcount: $67,100.00 to $142,700.00

Free Trial Availability

Zendesk Guide offers a free trial for users to experience their product.

Obtaining Discounts

Users can negotiate discounts during the contracting phase. The average savings for customers is around 0.2%.

Compliance and Security

Zendesk adheres to the highest industry standards of compliance. The company is certified under GDPR, SOC2, possesses MFA & SSO capabilities, and meets ISO27001 standards. Furthermore, they are fully compliant with PII and DPA regulations.

About Zendesk

Zendesk Inc., a leader in the Customer Support category, provides users with a reputable Help Desk solution. They have an average customer size of 600 and a retention rate of 55.91%. The estimated time to close a deal with Zendesk is around 52 days.

SaaS Insights
This is some text inside of a div block.
Introducing VIP and VIP Pro

The Vendr Intelligence Platform (VIP) empowers you with unparalleled SaaS purchasing data to negotiate the fairest price and terms, saving you time and budget. Access negotiation playbooks and pricing benchmarks, and arm your organization with a procurement process that saves time and improves collaboration.

Buyer Guides - Discount Levers

Vendr Buyer Guides are negotiation playbooks honed by our SaaS purchasing community and represent tens of thousands of SaaS purchases, generating more than $300M in SaaS savings. Choose a Buyer Guide to view today, and see how Vendr powers your voice in SaaS negotiations.