DocuSign Pricing

DocuSign offers a range of pricing options suited for businesses of various sizes.

• Pricing for DocuSign typically ranges from $8,200 to $80,500 per year, accommodating headcounts from 200 to 1,001.
• DocuSign Part 11 Licenses tend to be priced higher, ranging from $14,800 to $104,900.

Please note, these reported prices are estimates and contacting DocuSign’s sales team is recommended for the most accurate quote. Also, Vendr's intel suggests that Docusign may be changing its pricing plan.

Competitors such as Adobe Sign offer pricing between $13,800 and $118,300 for similar headcounts. Dropbox Sign, another competitor in the digital signature space, follows a tiered monthly model, with prices ranging from $15 to $94 per month. Understanding the differences among these pricing structures and some due diligence can ensure selection of the best fit for your organization's unique needs.

DocuSign also offers custom Enterprise plans to large organizations requiring advanced features for scalability, security, and integration. Pricing varies; taking transaction volume, integration requirements, compliance needs, etc., into account.

The Enterprise plan provides enhanced capabilities such as:

• Access Management & Single Sign-On (SSO): Tools for managing and securing user access at scale.
• Advanced Integrations: Integration capabilities with enterprise systems like SAP, Salesforce, and Microsoft Dynamics.
• Organization Management: Features that help manage permissions and settings across a large user base.
• Enhanced Compliance Features: Supports compliance with various regulations including HIPAA, FedRAMP, and more.
• Customizable Solutions: Ability to customize workflows, templates, and user experiences to fit specific organizational needs.

Also, see our new article covering potential upcoming changes to Docusign's pricing model and how to prepare yourself if you're currently a customer.

DocuSign Negotiation Insights

When negotiating pricing for DocuSign, understanding the nuances of their pricing model can help you secure a favorable contract. Here are a few insights to get you started:

Discount Lever

Typically, DocuSign provides discounts for organizations that commit to longer contract terms. This can make 2-year and 3-year deals significantly better value than an annual commitment.

Commercial Item

While negotiating, be aware that DocuSign contracts often include itemized pricing for different products or features. It's not uncommon to see distinct charges for the eSignature service, API calls, additional users, storage, and other elements. This is something to be mindful of when analyzing your pricing proposal.

To unlock more in-depth negotiation insights for DocuSign, including a wealth of context on both discount levers and commercial items, sign up for a free forever Vendr account. Our platform provides access to numerous negotiation insights to help you secure the best possible terms for your DocuSign contract.

Expert Tips on How to Get the Lowest Price on Docusign

Here are some specific actions you can take to avoid overages and secure favorable pricing for your Docusign contract.

Step 1. Review your usage.
Review your last 12 months of usage to identify any trends or seasonality, and to help forecast your needs for the next term. This is where you might first see indications that you’re in overages or about to be with DocuSign.

Step 2. Review your contract language.
Review your previous contract closely for two things:

The overage rate: This should be clearly indicated on the previous order form.
Bundle add-on language: In some cases, a paragraph is added to the terms allowing the team to purchase bundles of additional envelopes at or very close to the committed envelope rate, often in quantities of 500 or 1,000 envelopes at a time.

Step 3. Review and forecast utilization to finalize scoping needs.
Forecast your needed scope by working with your team to estimate the volume of envelopes needed over the next 12 months. DocuSign usually has very high overage rates, so we recommend having a slightly higher volume of envelopes rather than too few, unless budget restrictions are in play.

Step 4. Determine your negotiation “gives.”
Keep a few “gives” — or things you’re willing to offer the seller— in your back pocket during negotiations. “Gives” that often come with good leverage include: Annual payment upfront, case study/logo use, sales reference, multi-year term, expedited signature.

Step 5. Confirm internal approvals.
Confirm whether legal and/or security teams need to conduct due diligence or reviews.

Step 6. Consider economies of scale.
If you intend to continue to increase usage with DocuSign, this could be an opportunity to negotiate for a lower rate. When negotiating, anchor on the exact price needed to move forward at an improved rate to reward the growth. Include any additional “gives” that you can provide, along with payment terms, timeline, and future-proofing requirements.

Step 7. Future-proof your partnership.
Before signing an amendment or early renewal, make sure to review the overage rate listed. Always ask DocuSign to add language allowing you to purchase additional envelopes at the same rate as the committed envelopes.

Step 8. Consider a model change.
In some scenarios, it might make sense to consider a seat-based model if a small segment of users sends the majority of the envelopes.

Step 9. Agree to pricing terms and finalize approvals.

Community Insights for DocuSign

Here are some recent insights shared by our community on procuring DocuSign:

1. "Was able to save 60% by switching from the seat model to the envelope model." - Community Insight was posted recently.
2. "We were able to reduce the total number of licenses to reduce cost, but DocuSign did increase the price per unit." - Community Insight was posted recently.

Learn more about how to optimize your DocuSign procurement strategy by signing up for a free forever Vendr account. When you join, you'll unlock a treasure trove of insights, including the estimated time to implement DocuSign, what to expect for your renewal, and other discount levers that can be implemented if you're stuck during the negotiation process. Currently, there are numerous community insights available for DocuSign, each offering valuable perspectives to help you make the most informed decisions.